Responsibilities:
The Dispatcher position is a skilled service work that involves receiving/processing emergency and non-emergency requests for ambulance transportation, determining nature/urgency of calls, initiating appropriate personnel response or other emergency personnel action and maintaining close contact with field personnel to monitor response and needed support requirements.
It requires a considerable degree of initiative and independent judgment within procedural boundaries in responding to emotional, disturbed and sometimes abusive people in a variety of situations. Work may be done separately or in conjunction with other dispatchers, Dispatchers may assist in training, teaching and basic operational equipment management.
Ambulance Dispatcher position requires rotating shift assignments and overtime in accordance with maintaining a fully operational 24 hour facility.
Requirements:
» High school diploma or equivalent
» At least 18 years of age
» Type at a minimum of 30 wpm
» Certification as a Paramedic, EMT, or EMD
» American Heart Association BLS (CPR)
