Job Overview
We are seeking a dynamic and detail-oriented dental receptionist to join our dental team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for every patient. Your energy and organizational skills will help manage patient scheduling, insurance verification, medical records, and administrative support with precision and professionalism. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about delivering exceptional patient service, this opportunity is perfect for you!
This position is for Mondays, Tuesdays, and Wednesdays from 7:45 am to 5:15 pm. There is opportunity for more hours and growth in the future! Feel free to reach out to us with any questions regarding this.
Responsibilities
- Greet patients warmly, answer multi-line phone systems, and manage appointment scheduling using Curve Hero.
- Verify insurance coverage, process payments, and handle billing while ensuring HIPAA compliance.
- Maintain accurate dental records and medical documentation review to support care plans and treatment documentation.
- Assist with intake procedures, including collecting patient information and updating electronic health records.
- Manage filing of dental and medical records, ensure proper documentation review, and facilitate smooth office operations.
- Demonstrate excellent phone etiquette while managing appointment reminders and patient inquiries efficiently.
Experience
- Prior dental experience is required.
- Proven experience with softwares such as Curve, Dentrix, Eaglesoft, or similar platforms.
- Strong understanding of HIPAA regulations.
- Demonstrated ability to handle medical administrative support tasks such as documentation review, filing, and health information management.
- Excellent computer skills is essential.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Previous front desk or office management experience in a healthcare setting will help you excel in this role! Join us in creating a welcoming environment where patients feel cared for from their first contact!
Pay: Up to $24.00 per hour
Experience:
- Dental office: 2 years (Required)
Work Location: In person
