Description:
Lead a Team. Drive Results. Become an Employee Owner.
CMA Williamsburg Ford is seeking an experienced Body Shop Manager to lead our collision center operations. This is an excellent opportunity for a proven leader to manage an established, fully staffed team while driving performance, customer satisfaction, and profitability.
Why CMA?
At CMA, we're committed to Moving Lives Forward. As an employee-owner, you'll share in the success you help create while working alongside a talented team dedicated to delivering exceptional customer experiences.
Requirements:
What You'll Do
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Lead daily Body Shop operations
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Manage estimating, scheduling, workflow, and production
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Drive sales growth and profitability
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Coach, develop, and motivate team members
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Monitor KPIs including customer satisfaction, gross profit, cycle times, and efficiency
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Build strong relationships with customers, insurance partners, and vendors
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Ensure an exceptional customer experience from estimate to vehicle delivery
What We're Looking For
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Previous Body Shop Management experience
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Strong knowledge of collision repair operations
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Experience with estimating systems such as CCC ONE, Mitchell, or Audatex
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Proven leadership and team-building skills
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Strong communication and customer service abilities
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Track record of improving operational performance and profitability
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High level of professionalism, integrity, and accountability
Preferred Experience
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Automotive dealership collision center experience
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DRP and insurance claims management
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Knowledge of OEM repair standards
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Familiarity with ADAS calibrations, aluminum repair, and emerging collision technologies
Benefits
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Competitive Salary + Performance Commission
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Employee Stock Ownership Plan (ESOP)
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Health, Dental & Vision Insurance
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Paid Time Off & Paid Holidays
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401(k) with Company Match
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State-of-the-Art Facility
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Career Growth Opportunities
Apply today and help lead CMA Williamsburg Ford's collision center into its next chapter of success.
