Job Overview
We are seeking a dynamic and proactive Data Entry Associate to join our main office team in Brooklyn, NY (Borough Park). In this vital role, you will serve as one of the primary data/order entry team members for the office and our clients, ensuring their needs are met with professionalism in a timely manner. This position offers an exciting opportunity to contribute to a customer-centric environment where your skills and communication will shine. If you thrive in fast-paced settings and are passionate about delivering solutions, this role is perfect for you!
Responsibilities
- Assist with managing our customer accounts using our ordering system to place, track, and quote orders.
- Provide customer service support with inbound emails and phone calls, ensuring timely and effective communication with clients.
- Collaborate with cross-functional departments to develop accurate service quotes in support of sales inquiries.
- Process customer orders using internal order entry systems, ensuring accuracy and timely fulfillment of supply requests. - (We will conduct hands on training with candidate)
- Generate and submit purchase orders to suppliers based on customer demand and inventory requirements.
Skills
- Strong organizational skills to handle multiple client accounts efficiently
- Experience in data entry (ordering supplies, quotes, spreadsheets, etc.) within hospital maintenance/floorcare sector or related industries is highly desirable.
- Proficiency in sales quotes and ordering software - or other CRM platforms to manage customer data effectively - *Training is included*
- Excellent communication skills—both verbal and written—to build rapport and convey information confidently
- Customer service experience for creating positive experiences and fostering long-term relationships.
- Must be proactive, outgoing, not afraid to ask questions - we will answer them all for you.
*Must live in Brooklyn area. This is a fast paced, high volume position. Office setting; not remote. Business attire is not required but must be appropriately dressed (no sweatpants).
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
Application Question(s):
- Do you work well in a fast paced environment?
- If requested, can you provide at least 1-2 references to verify your experience?
Experience:
- Order entry: 3 years (Required)
- Data entry: 3 years (Required)
Location:
- Brooklyn, NY 11219 (Required)
Shift availability:
Ability to Commute:
- Brooklyn, NY 11219 (Required)
Work Location: In person
