Service Manager – Peake Powersports & Tractors
Location: Williamson, NY
Peake Powersports & Tractors, a premier dealership representing Kawasaki, CF Moto, Mahindra, Roxor, EZ GO, Aprilia, Moto Guzzi, Piaggio, and Vespa, is seeking a motivated Service Manager to lead our service department.
Responsibilities:
- Oversee daily service operations, ensuring efficiency and high-quality customer service.
- Manage, mentor, and schedule service technicians.
- Maintain service metrics including productivity, proficiency, and efficiency.
- Coordinate warranty work and internal repairs.
- Ensure customer satisfaction and timely resolution of service issues.
- Track and report departmental performance to dealership leadership.
- Participate in a training and advisory period during the first several weeks to learn our systems, processes, and team dynamics.
Qualifications:
- Prior experience in upselling, dispatching, and managing customer experiences is required.
- Experience in powersports, ATV, motorcycle, or tractor service management preferred.
- Strong leadership and communication skills.
- Knowledge of OEM service procedures and warranty processes.
- Ability to organize workflow and manage a team in a fast-paced environment.
What We Offer:
- Competitive salary and performance-based bonuses.
- Opportunity to work with top powersports and off-road brands.
- Supportive, team-oriented environment.
- Career growth opportunities within the dealership.
If you’re passionate about powersports, motorcycles, and tractors, and thrive in a leadership role, we want to hear from you!
Apply Today: Send your resume to [email protected] or visit us at Peake Powersports & Tractors, 6551 Pratt Rd, Williamson, NY 14589.
Pay: $52,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
