Digital Consultant
A Digital Consultant utilizes both creative and client relations skillsets. Our ideal candidate will have excellent communication skills, customer and client service skills, excel in a fast paced environment, organizational skills, attention to detail and an interest in design.
Role and Responsibilities
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Builds and maintains relationships with a dedicated group of 40-45 dealers
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Build creative assets in Photoshop
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Optimize automotive websites
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Draw key insights from analytics and communicate to client
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Manage a multitude of tasks in a timely fashion
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Phone and email dealer support communication
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Communicate program updates
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Provides consultative digital strategy advice
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Collaborate with field team to ensure program success
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Access dealer back end tool to implement requests and collaborate with provider support teams for advanced requests
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Consult with dealers on the Dealer Digital Program and provide insight on all certified providers
Desired Skills and Experience
- The ability to work independently but also as a team player
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Time management and superior organizational skills
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Strong communication skills, proper phone and email etiquette
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Adobe Photoshop experience preferred
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Understanding of the digital marketing field
Qualifications
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1-3 years of relevant industry experience
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If a recent grad, relative experience in an internship or campus club/organization
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Bachelor's degree required
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Previous phone or customer service experience
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Tech and media savvy
This is a full time position with Shift Digital. In addition to our great benefits, we offer very competitive compensation, paid holidays, generous paid time off (PTO) and other employee perks.
