The Department of Employment, Training and Rehabilitation (DETR), Employment Security Division’s Benefit Payment Control (BPC) Unit is hiring for a Senior IT Business Analyst in Carson City, NV. The incumbent will provide senior-level business and systems analysis in support of BPC and unemployment insurance program integrity operations. Duties include analyzing business processes, system functionality, workloads, data, and program requirements; identifying processing gaps and opportunities for improvement or automation; developing and documenting business and system requirements; initiating and tracking system work requests; coordinating and performing system testing; analyzing tasks, queues, reports, and performance data; assisting with policies, procedures, and training materials; and providing technical assistance to BPC staff. The position works closely with BPC management and staff, Unemployment Insurance Support Services, technical staff, system vendors, and other program areas. This is not all inclusive, and duties and responsibilities may be assigned or reassigned. The ideal candidate will have strong analytical, problem-solving, written communication, and organizational skills; experience translating operational needs into system requirements; and the ability to manage multiple assignments through completion with limited supervision. Experience with unemployment insurance or Benefit Payment Control operations is preferred.
Information Technology (IT) Business Analysts document, analyze, and recommend technical solutions to problems and participate in implementing, supporting, and documenting changes that lead to an improved operating environment.
This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.
Knowledge of:
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Agency policies and procedures related to the program area; automated systems logic; data processing concepts including general database, system security, data communication, and multiple platform strengths and weaknesses; accepted practices and methods used in designing program reviews and evaluations; formal systems design methodologies.
Ability to:
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Coordinate the exchange of information and opinions with others to formulate policy and procedures.
Recruiter Contact Information: Clark Mandichak -
[email protected]