GermSmart is a fast-growing, veteran-owned cleaning company providing residential and commercial cleaning services throughout New York City. We pride ourselves on exceptional customer service and are looking for someone who wants to grow with us long-term.
We are seeking a Bilingual Administrative Assistant (English & Spanish) who is looking for more than just a job—someone seeking a career opportunity with room to grow into a full-time position.
This role is perfect for someone who is extremely organized, proactive, professional, and has outstanding phone etiquette. You will often be the first point of contact for our clients, so creating a warm and professional experience is essential.
Responsibilities
- Answer incoming phone calls and provide exceptional customer service
- Return calls, emails, and text messages promptly
- Schedule appointments and manage calendars
- Follow up with leads and existing clients
- Maintain organized records, files, and client information
- Assist with administrative and operational tasks
- Support management with daily business needs
- Perform data entry and ensure information is accurate and up to date
Qualifications
- Must be bilingual in English and Spanish
- Exceptional phone etiquette and communication skills
- Extremely organized and detail-oriented
- Strong customer service skills and a professional demeanor
- Ability to multitask and prioritize effectively
- Comfortable using computers, email, and Microsoft Office or Google Workspace
- Self-motivated and able to work independently
- Previous administrative, receptionist, or customer service experience is preferred
What We're Looking For
- Someone who genuinely enjoys helping people
- A professional who takes pride in staying organized
- Excellent communicator with a friendly and confident phone presence
- Dependable, proactive, and eager to learn
- Someone looking to build a long-term career and grow with our company
What We Offer
- Hybrid work environment
- Flexible part-time schedule (15–20 hours per week)
- Opportunity to transition into a full-time role
- Career growth within a rapidly expanding company
- Supportive and team-oriented culture
If you're highly organized, have excellent phone etiquette, and are looking for a company where you can build a long-term career, we'd love to hear from you.
To Apply: Please submit your resume and a brief introduction explaining why you'd be a great fit for the GermSmart team.
Pay: $17.00 - $18.00 per hour
Work Location: Hybrid remote in Brooklyn, NY 11201
