At Tideway Market, we believe guests should leave better off than when they arrived. As an Evening Food Service Team Member, you are the Professional Executor of our customer-facing kitchen. You aren’t just filling warmers or making pizzas; you’re owning the evening flow with precision, pace, and presence.
Evenings are where we protect the Tideway standard during dinner traffic, online/call-in orders, and the after-work rush. We’re looking for someone who can maintain Station Discipline while building real relationships with our loyal locals and US-1 travelers.
What You’ll Do:
· Warmer & Line Execution: Keep warmers full with consistent, high-quality product (burger/grill items, pizza, fried chicken, etc.) while staying ahead of demand.
· Order Production: Make and produce call-in and online orders accurately and on time—quality first, even when it’s busy.
· Guest Awareness (Customer-Facing Kitchen): Stay friendly and composed at the window/line. Guests should feel served—not processed. If you love building relationships with regulars, you’ll do well here.
· Station Integrity: Own your environment—clean-as-you-go, stocked ingredients, labeled/dated product, and a strong close that sets the next shift up for success.
· Flow Contribution: Communicate clearly, call out low inventory early, jump in to prevent bottlenecks, and provide retail/register backup when needed.
Why You’ll Love the Tideway Team
· Competitive Pay: Starting at $19.00/hr with a raise review within your first 90 days (raise amount based on demonstrated experience and performance).
· The Perks: Free meals during your shift and free coffee always.
· A “Life-Giving” Workplace: We value stability, showing up on time, and a drama-free environment where feedback is used to help everyone grow.
· Clear Standards: We run on the Triple Check (Quality → Consistency → Availability) so you always know what “good” looks like.
Requirements
· Urgency & Precision: Ability to work with speed without sacrificing quality, food safety, or cleanliness.
· Hospitality Mindset: Genuine desire to acknowledge and respect every guest.
· Emotional Stability: Ability to remain calm and focused during high-volume rushes.
· Reliability: Consistent evening availability. Weekend availability is a plus.
· Year-Round Mindset: We’re building a year-round team (not seasonal).
Non-Negotiables
· No food safety shortcuts.
· No ignoring guests while working the line.
· No drama, gossip, or emotional volatility.
· No resisting constructive coaching—Today Better Than Yesterday is how we operate.
Tideway Market is a visible representative of the Hancock community. If you’re ready to master your craft, protect the standard, and add value to every guest interaction, we’d love to meet you.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Application Question(s):
- This is a customer-facing kitchen where guests can see and hear you. What does a great customer experience look like to you when you’re busy?
- Describe the kind of team environment you do your best work in—and what behaviors you won’t tolerate at work.
- What is your evening availability (days of week), and are there any days/times you cannot work?
- We pursue excellence through constant feedback. How does it make you feel when a supervisor points out a mistake in your work or asks you to change how you are performing a task?
Shift availability:
Work Location: In person
