Essential Duties & Responsibilities:
- Assists with management and oversight of the Clinical Laboratory Department functions and personnel in the absence of the Laboratory Manager.
- Provides day-to-day supervision of personnel performing high complexity and other testing.
o Responsible for:
Ensuring implementation of policies and procedures are followed in Microbiology and Blood Bank (high complexity testing)
Training new personnel, re-training when necessary, and teaching students
- Must be on-site to provide direct supervision when high complexity testing is performed by certain individuals.
o Responsible for:
Review of all results in Blood Bank and Microbiology to verify accuracy of technicians
Keep documentation and records according to CLIA, COLA, FDA, & AABB
Competently review all differentials with abnormal cells, before submission for Pathologist Slide Review.
- Monitors test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained which includes POC testing.
o Responsible for:
Review critical results, verify re-run of critical values and LIS documented critical calls according to CLIA and Joint Commission standards.
Specimen rejections documented and log reviewed monthly.
QC is verified, look for trends and determine if calibrations needed
Perform monthly QC summary of each department, including specimen rejection log, preventative maintenance, lot changes, trends of concern, repeated technical concerns, resolutions of deficiency in proficiency testing, pre/analytical/post errors root-cause analysis and action plans for Pathologist’s review
Recommend improvements to Policy, Processes and Procedures documented and reviewed monthly.
Verify that daily/weekly technician-check is performed for all manual entry methods.
Review proficiency testing, document corrective actions and method evaluation.
Ensure that methodology is updated according to the manufacturers’ specification for all analyzers.
Maintain inventory levels to meet expected testing volumes
- Fulfills certain responsibilities delegated by management such as:
o Resolve technical problems and ensure remedial actions are taken whenever test systems deviate from established performance specifications.
Troubleshooting analyzers
Documenting the troubleshooting
Calling tech support when necessary to help troubleshoot
Know when to have tech support fix the issue
o Ensuring patient test results are not reported until all corrective action has been taken and the test system is functioning properly. Review all technicians/technologists results and verify appropriate actions were taken to resolve issues with samples or testing
- Performs routine laboratory analyses at acceptable levels of competency and in a timely manner.
- Utilize quality control procedures on a routine basis according to established policy.
- Perform phlebotomy as required.
- Ensures confidentiality of all employee drug/alcohol screening records and other information.
- Attends to Manager duties as assigned during the absence of the Laboratory Manager.
- Hosts and attends regular staff meetings to ensure communication among personnel regarding program-related activities.
- Maintains professional and technical knowledge by conducting research; attending seminars, educational workshops, classes and conferences.
- Participates in CPR, Infection Control, Patient Safety and Fire Safety Trainings.
- Complies with Personnel Policies and Procedures
- Maintains strict confidentiality
- Performs other duties as required.