Clean Harbors, in Greenwood, IN is looking for an Operations Manager II to join their safety conscious team! This team member will plan, lead, organize, and coordinate all duties associated with daily branch operations to include but not limited to improving operational efficiencies through effective utilization of equipment and scheduling of personnel. Interact with Sales Team and other support staff as well as Customer Contractor Manager to ensure customer expectations are met and/or exceeded. Transitioning Military, this is a great opportunity to leverage your skills and training as you return to civilian life.
Why work for Clean Harbors?
- Health and Safety is our #1 priority and we live it 3-6-5!
- Competitive wages
- Comprehensive health benefits coverage after 30 days of full-time employment
- Group 401K with company matching component
- Own part of Clean Harbors with our Employee Stock Purchase Plan (U.S. Only)
- Generous paid time off, company paid training and tuition reimbursement
- Positive and safe work environments
- Coordinates and manages group activities and interactions with other divisions
- Coordinate scheduling of personnel and project assignments
- Conducts and supervises staff meetings.
- Approves all accounts payable / accounts receivable for payment.
- Reviews monthly PNL statements and all applicable discrepancies.
- Performs revenue forecasting.
- QA/QC’s specialist work.
- Oversees customer service responsibilities for office.
- Enforce or modify work procedures as needed to ensure a safe and efficient work environment.
- Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with HPC Industrial’s HR policies, practices, and procedures.
- Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project
- Bids and/or assists in the bidding of industrial services projects.
- Assists in the planning and scheduling of projects.
- Review status reports and modifies schedules or plans as required.
- Prepares reports for management, client, or others.
- Confers with personnel to provide technical advice and to resolve problems.
- Coordinates project activities with government regulatory or other governmental agencies.
- Ensures customers receive cost effective services in accordance with contract provisions.
- Resolves billing issues to customer and company satisfaction and ensures safe execution of all services provided in accordance with HPC Industrial safety policies, procedures, and practices.
- Primary liaison between customer and HPC Industrial operations in resolving service issues
- Cultivates quality relationships laterally and above primary contact to retain clients.
- Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.
- Performs other duties as assigned
What does it take to work for Clean Harbors?
- High School diploma or equivalent required. Bachelor’s in chemistry, biology, or environmental science preferred.
- 5+ years industrial cleaning experience of which 2 have been served in a management capacity.
- Experience in the applicable utilization of standard/specialized industrial cleaning equipment.
- Ability to efficiently/effectively schedule equipment/personnel for daily maintenance/project work.
Successfully resolve customer/employee complaints.
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Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected] or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
