Administrative Support Specialist
Join the Business Office Team at Forest Home Cemetery
Forest Home Cemetery is looking for a dependable, organized, and customer-focused Administrative Support Specialist to join our Business Office.
This position plays an important role in supporting our office team and assisting the families we serve. From greeting visitors and answering phones to helping maintain accurate records and coordinating daily office activities, you'll be an integral part of our day-to-day operations.
If you're someone who enjoys staying organized, takes pride in providing excellent customer service, and appreciates a fast-paced environment where every day is different, we'd love to hear from you.
Primary Responsibilities
As a member of our Business Office team, you will:
- Welcome families, visitors, funeral directors, and vendors in a courteous and professional manner.
- Answer, screen, and route incoming telephone calls.
- Monitor and respond to general office email correspondence.
- Schedule appointments and assist with office coordination.
- Prepare, scan, organize, and maintain cemetery records and documents.
- Assist with contracts, permits, and other business office documentation.
- Provide administrative support to Family Service Counselors and management.
- Maintain confidentiality while working with sensitive records and family information.
- Help ensure the office remains organized, efficient, and responsive to the needs of the families we serve.
- Perform additional administrative duties as assigned.
The Ideal Candidate Will Be
- Friendly, approachable, and professional.
- Organized with strong attention to detail.
- Comfortable working in a busy office where priorities can change throughout the day.
- Reliable, punctual, and self-directed.
- Confident communicating in person, by telephone, and through email.
- Comfortable learning new software and office systems.
- Willing to assist wherever needed to support the team.
Preferred Qualifications
- Previous experience in an administrative, front office, receptionist, or customer service role.
- Proficiency with Microsoft Office and general computer applications.
- Excellent verbal and written communication skills.
- Ability to multitask while maintaining a high level of accuracy.
- Valid driver's license.
- Ability to successfully pass a background check.
Why Join Forest Home Cemetery?
Forest Home Cemetery has proudly served the community for more than 150 years. Our Business Office is built on teamwork, professionalism, and providing exceptional service to every family who walks through our doors.
If you're looking for meaningful work in a collaborative environment with opportunities for long-term growth, we encourage you to apply.
Submit your resume today to be considered.
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
