Medical Assistant / Front Desk Coordinator
Employment Type: Full-Time or Part-Time W-2 Employee
Location: Multiple Clinic Locations (Travel Required)
Schedule: Must be flexible with schedule
Compensation: Competitive hourly rate based on experience
Position Summary
We are seeking a dependable, patient-focused Medical Assistant / Front Desk Coordinator to join our growing urgent care and medical weight-loss practice. This dual-role position requires a candidate who is comfortable providing both clinical and administrative support in a fast-paced healthcare environment.
The ideal candidate will have experience with patient intake, front desk operations, phlebotomy, injections, and diagnostic imaging (X-ray). This individual must be willing to travel between clinic locations as needed and provide exceptional customer service to every patient.
ResponsibilitiesClinical Duties
- Prepare patients for examination and treatment.
- Obtain and document vital signs, medical histories, and chief complaints.
- Perform venipuncture and collect laboratory specimens.
- Administer injections and immunizations under provider direction.
- Perform in-house testing and assist with laboratory procedures.
- Take and process diagnostic X-rays in accordance with clinic protocols and applicable regulations.
- Assist providers with examinations and minor procedures.
- Clean, stock, and maintain examination rooms and clinical equipment.
- Ensure compliance with infection control and safety standards.
Front Desk Duties
- Greet and check in patients in a professional and friendly manner.
- Verify insurance eligibility and collect copays, deductibles, and outstanding balances.
- Schedule appointments and manage patient flow.
- Answer and direct incoming phone calls.
- Process patient registration forms and maintain accurate demographic information.
- Scan, upload, and manage medical records within the EMR system.
- Assist patients with questions regarding services, billing, and follow-up care.
- Maintain confidentiality and compliance with HIPAA regulations.
General Responsibilities
- Support urgent care and medical weight-loss operations.
- Assist with inventory management and supply ordering.
- Communicate effectively with providers, patients, and staff.
- Travel to assigned clinic locations based on staffing needs.
- Maintain a professional appearance and positive attitude.
- Perform additional duties as assigned to support clinic operations.
Qualifications
- High school diploma or equivalent required.
- Medical Assistant certification preferred (CMA, RMA, CCMA, or equivalent).
- Current BLS/CPR certification preferred.
- Minimum 1 year of experience in an urgent care, primary care, emergency medicine, or similar healthcare setting preferred.
- Experience performing venipuncture and administering injections required.
- Experience operating digital X-ray equipment required.
- Knowledge of medical terminology and clinical procedures.
- Familiarity with electronic medical record (EMR) systems.
Required Skills
- Strong phlebotomy and injection administration skills.
- Ability to perform and document X-rays accurately and safely.
- Excellent customer service and patient communication abilities.
- Strong organizational and multitasking skills.
- Ability to work efficiently in a fast-paced environment.
- Proficiency with computers, scheduling systems, and EMR software.
- Attention to detail and accuracy.
Requirements
- Reliable transportation and willingness to travel between clinic locations.
- Ability to work flexible hours, including evenings and weekends.
- Ability to stand, walk, bend, and lift up to 25 pounds as needed.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Experience in urgent care settings.
- Experience with medical weight-loss programs.
- X-ray certification or limited radiography certification (as required by state regulations).
- Bilingual candidates are encouraged to apply.
Pay: $15.00 - $17.00 per hour
Work Location: In person
