Position: Quality Manager
Compensation: $90,000–$115,000
Location: Grand Haven, MI | Onsite
Benefits: 3 weeks PTO, Medical, Dental, Vision, 401k, etc.
About this role:
We are seeking a hands-on Quality Manager to lead and continuously improve a comprehensive quality management system within a manufacturing environment. This individual will play a critical role in ensuring product quality, driving process improvements, and leading cross-functional initiatives to enhance operational performance.
The ideal candidate is a proactive leader who thrives on solving complex quality challenges, engaging directly with production teams, and implementing sustainable improvements on the shop floor.
Responsibilities of the Quality Manager:
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Lead, mentor, and develop the Quality team, including hiring, training, and performance management
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Oversee and improve the Quality Management System in alignment with IATF 16949 and customer requirements
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Ensure all products meet defined quality standards, customer expectations, and regulatory requirements
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Establish and track key quality metrics (PPM, scrap, rework, cost of poor quality)
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Lead internal, customer, and third-party audits, including certification readiness and compliance activities
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Drive APQP processes and approve PPAP submissions, PFMEAs, and control plans
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Implement and maintain process controls, including SPC and capability analysis
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Lead root cause investigations and corrective actions for internal and customer quality issues
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Collaborate cross-functionally with operations, engineering, and supply chain to drive improvements
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Manage supplier quality performance and support escalation/resolution of supplier issues
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Drive continuous improvement initiatives to improve yield, reduce defects, and increase efficiency
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Report quality performance and improvement initiatives to leadership
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Serve as the final authority for quality-related decisions, including product release and deviations
Required Skills of the Quality Manager:
Strong expertise in:
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IATF 16949 standards
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APQP / PPAP processes
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FMEA, SPC, and MSA methodologies
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Root cause problem-solving tools (8D, 5 Whys, etc.)
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Demonstrated ability to lead teams and drive measurable process improvements
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Hands-on approach with strong presence on the production floor
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Excellent communication skills with the ability to collaborate across departments
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Experience working with suppliers and customers on quality-related issues
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Highly organized and detail-oriented with strong analytical capabilities
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Ability to manage multiple priorities in a fast-paced environment
Preferred Skills of the Quality Manager:
- Proven experience in a Quality Manager or senior quality leadership role within manufacturing
Familiarity with ERP/MES systems
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Experience in high-precision or automated manufacturing environments
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Professional certifications in quality or continuous improvement
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