Candidates must reside in Middle Tennessee and are required to come into the office when needed.
Essential Duties and Responsibilities:
-
Maintain and support virtual hosts (VMware), VDI (Citrix), and storage systems that support network and infrastructure operations
-
Design, administer, support, and troubleshoot LAN/WAN network services according to company policy, procedures, and established network standards
-
Support, maintain, patch, configure, and lifecycle-manage routers, switches, and related network infrastructure for all sites
-
Administer, optimize, and troubleshoot firewall services at all sites, including rule management, policy validation, and performance review
-
Lead root-cause analysis and resolve network performance, availability, and connectivity issues using network monitoring and diagnostic tools
-
Administer, support, optimize, and troubleshoot wireless network services across supported sites
-
Provide senior-level escalation assistance, mentoring, and technical guidance to Helpdesk and infrastructure team members as needed
-
Lead or participate in network-related projects, upgrades, incident response activities, and change-management planning to improve resiliency, IT Security, and operational stability
-
Create, maintain, and regularly review documentation, diagrams, standards, and support procedures for responsible systems
-
Collaborate with Infrastructure, IT Security, Laboratory Operations, and other business stakeholders to ensure network services are reliable, secure, scalable, and aligned with business needs
-
Recommend improvements to network architecture, monitoring, documentation, and operational processes based on observed trends, risks, and support needs
-
Administer, support, and optimize VoIP telecommunication systems, including advanced troubleshooting and escalation support
Successful Candidates Must Possess:
-
High school diploma or GED required; Bachelor’s degree in Information Technology, Computer Science, Networking, or a related field preferred
-
A minimum of seven (7) years of progressive experience administering enterprise network infrastructure, firewall services, virtualization platforms, and storage systems required
-
Experience administering Palo Alto firewalls, enterprise routing and switching, wireless networking, and multi-site network environments required
-
Experience supporting hybrid cloud infrastructure including Microsoft Azure, virtual networking, identity services, and cloud-hosted workloads preferred
-
Experience with Data Loss Prevention (DLP), cybersecurity technologies, and data protection platforms preferred
-
Network+, CCNA, or equivalent experience required; CCNP, Palo Alto, VMware, Microsoft Azure, or Citrix certifications strongly preferred
-
Experience with VMware, Citrix, PURE Storage, enterprise wireless platforms, firewalls, and highly available infrastructure environments strongly preferred
-
Demonstrated ability to lead technical troubleshooting, coordinate remediation efforts, document root cause, and communicate status to technical and non-technical stakeholders
-
Demonstrated experience supporting critical infrastructure in regulated, healthcare, laboratory, or other high-availability environments preferred
-
Experience working within established change-management, documentation, security, and compliance frameworks required
Aegis Sciences Corporation is and Equal Opportunity Employer
