Responsible for maintaining the appearance, functionality, and safety of the hotel through preventative maintenance, routine repairs, and general upkeep of guest rooms and public hotel areas. Helps to ensure exceptional guest experience by responding promptly to maintenance needs, completing scheduled preventative maintenance, and maintaining a clean, safe, and welcoming environment. Collaborate with the MCR Facilities Department on larger hotel maintenance projects and building improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Perform scheduled preventative maintenance in guest rooms to ensure all rooms remain in excellent condition.
- Complete painting, drywall and plaster patching, touch-up painting, and minor carpentry repairs.
- Replace batteries in electronic locks, thermostats, television remotes, and other guest room equipment.
- Test, inspect, and replace batteries in smoke detectors and carbon monoxide detectors according to established schedules.
- Repair or replace guest room fixtures including towel bars, door hardware, shelving, furniture, lighting, and plumbing fixtures.
- Perform minor plumbing repairs including faucets, toilets, shower heads, and drains.
- Complete minor electrical repairs such as replacing outlets, switches, light bulbs, and fixtures within skill level.
- Inspect guest rooms for safety hazards and report deficiencies requiring specialized repair.
- Perform daily inspections of public spaces to identify maintenance needs.
- Respond promptly to guest maintenance requests while providing courteous customer service.
- Maintain cleanliness and organization of maintenance and storage areas.
- Assist with seasonal maintenance activities including snow removal, ice control, pressure washing, and exterior cleaning.
- Assist the convention center with maintenance needs, moving furniture or equipment as needed.
- Complete preventative maintenance schedules for hotel equipment and facilities, maintains accurate maintenance records and work orders.
- Recommend repairs or replacement of equipment as necessary.
- Works with MCR Facilities Department on larger hotel maintenance projects, renovations, and specialized work.
- Properly utilize personal protective equipment.
- Immediately reports unsafe conditions or incidents.
- Maintain compliance with all fire, life safety, and emergency procedures.
- Shall perform any other duties as assigned.
This position has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be at least 21 years of age.
Shall have at least one (1) year of hotel, apartment, commercial building, or general maintenance experience. Experience performing basic plumbing, electrical, carpentry, drywall, and painting repairs is preferred.
Preference given to qualified Menominee or other Native American Applicants. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATION REQUIREMENTS:
High School diploma or GED required. Vocational or technical training in building maintenance is preferred.
- Working knowledge of building maintenance practices.
- Basic understanding of plumbing, electrical, HVAC, and carpentry.
- Ability to troubleshoot and perform minor repairs independently.
- Strong organizational and time management skills.
- Basic computer skills for work order systems and email communication.
- Excellent customer service and communication skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work independently and as part of a team.
- Ability to read and understand financial reports, policy and procedure manuals, and technical instructions. Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply commonsense reasoning to a variety of situations.
CRIMINAL BACKGROUND MINIMUM REQUIREMENTS:
No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex if they have been convicted, or have a pending unresolved charge of:
- Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or
- A felony conviction of any kind in the immediately preceding two years
- A crime of any kind related to gambling in the immediately preceding two years
- A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years; A crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding two years.
“In addition to the minimum criminal background requirements listed above, employee must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact.” Hiring in Gaming Position is contingent upon criminal background check.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Frequently stand, walk, bend, kneel, climb, and reach.
- Lift and carry up to 50 pounds regularly.
- Push and pull carts, equipment, and furniture.
- Work indoors and outdoors in varying weather conditions.
- Climb ladders and work from elevated platforms safely.
- Ability to work evenings, weekends, holiday, and respond to emergency maintenance situations when required.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
1st Posting Aug 19 - 25. 2026
Required
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at least one (1) year of hotel, apartment, commercial building, or general maintenance experience. Experience performing basic plumbing, electrical, carpentry, drywall, and painting repairs is preferred.
Preferred
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
