Job Summary
We are seeking a Front Desk Receptionist to join our team at a busy dental clinic. This person will be the first point of contact for our patients, so they must be excellent at first impressions and providing exceptional service and support while managing various administrative tasks. This role requires strong communication skills, attention to detail, and an extremely friendly demeanor to ensure a welcoming environment for all patients.
We do not require experience in this field, but we do require a strong work ethic and willingness to learn!
Duties
- Greet patients and visitors warmly, providing them with necessary information and assistance.
- Schedule appointments and manage the clinic's calendar efficiently.
- Handle patient inquiries regarding services, insurance, and billing procedures.
- Maintain accurate patient records and documentation using Eaglesoft software.
- Process insurance claims in compliance with clinic policies.
- Review documentation for accuracy and completeness before submission.
- Perform clerical duties such as filing, data entry, and maintaining office supplies.
- Collaborate with dental staff to ensure smooth operations within the clinic.
Skills
- Proficiency in dental terminology to effectively communicate with patients and staff.
- Knowledge of medical/dental billing processes is not necessary, but any experience is desirable.
- Strong front desk experience in a healthcare or dental office setting.
- Excellent patient service skills with a focus on creating a positive experience.
- Familiarity with office procedures and clerical tasks.
- Ability to review documentation meticulously for accuracy.
- Knowledge of Eaglesoft or similar dental practice management software is a plus.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
Join our team as a Front Desk Receptionist and contribute to providing outstanding care in our dental clinic!
Pay: $16.50 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person
