Job Summary
Join our dynamic team as a High Volume Server, where your energy and hospitality skills will shine in a fast-paced, high-energy environment. In this role, you will deliver exceptional guest experiences by providing attentive service, expertly handling food and beverage orders, and managing multiple tables efficiently. Your culinary knowledge, sales skills, and ability to work under pressure will contribute to creating memorable dining moments for our guests. This position offers an exciting opportunity to grow within a vibrant food industry setting while showcasing your passion for hospitality and customer service.
Duties
- Greet guests warmly and provide attentive, personalized service throughout their dining experience
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring timely delivery
- Upsell menu items including wine, spirits, cocktails, and specialty dishes to enhance guest satisfaction and increase sales
- Handle all sales transactions efficiently, including cash handling, credit card processing, and POS operations
- Maintain cleanliness and sanitation standards in accordance with food safety regulations; assist with food handling and basic food preparation when needed
- Support food runners and kitchen staff by bussing tables, resetting stations, and ensuring smooth flow of service during high-volume periods
- Build rapport with guests through excellent guest relations skills, addressing inquiries or concerns promptly to ensure a positive experience
Qualifications
- Proven experience in food service or restaurant environments, preferably with high-volume dining experience
- Strong knowledge of POS systems such as Aloha POS or Micros POS; familiarity with OpenTable reservations system is a plus
- Demonstrated ability to upsell menu items confidently while maintaining excellent customer service standards
- Culinary experience or knowledge of food preparation, wine pairing, spirits, and cocktail making is highly desirable
- Exceptional time management skills with the ability to multitask effectively during busy shifts
- Solid understanding of food safety practices, sanitation standards, and proper food handling procedures
- Excellent communication skills combined with a friendly attitude to foster guest satisfaction and team collaboration
- Ability to stand for extended periods and lift moderate loads as required in a fast-paced restaurant setting
Join us if you're passionate about delivering outstanding service in a lively environment! We value energetic team players who thrive on creating memorable dining experiences while showcasing their culinary knowledge and sales talents. This is more than just a server role — it’s an opportunity to grow your hospitality career within a supportive team dedicated to excellence.
Pay: $23.10 - $27.82 per hour
Work Location: In person
