Join a Fast-Growing Southern California Company
Stratus is a growing commercial water and ice company serving businesses throughout Southern California. As we continue to expand, we're looking for a highly organized, proactive Operations & Service Coordinator to become a key part of our day-to-day operation.
This is not simply an administrative position. We're looking for someone who communicates well, stays ahead of details, solves problems, and takes pride in making sure nothing falls through the cracks.
You'll work closely with our service technicians, sales team, warehouse, administrative team, and company leadership to help keep the entire operation running smoothly.
What You'll Do
- Coordinate service calls, installations, and daily scheduling
- Communicate with customers, technicians, sales representatives, and our administrative team
- Answer incoming calls and make sure customer needs are handled promptly and professionally
- Track open service issues and follow through until they're resolved
- Help ensure technicians have the information and equipment they need for upcoming jobs
- Keep schedules, records, and operational details organized and up to date
- Assist company leadership with scheduling, follow-ups, and occasional projects
- Look for ways to improve how we operate as the company continues to grow
Most importantly, you'll help make sure nothing gets missed and our customers receive the level of service they expect from Stratus.
Who We're Looking For
We're more interested in finding the right person than a specific industry background.
You may be a great fit if you:
- Are exceptionally organized and detail-oriented
- Communicate confidently and professionally
- Take ownership and follow through
- Naturally anticipate what needs to happen next
- Enjoy coordinating multiple moving pieces
- Stay calm and effective when priorities change
- Are comfortable working with both customers and field technicians
- Have strong computer and general office skills
- Are dependable, punctual, and professional
- Want an opportunity to grow as the company grows
Experience in service coordination, dispatch, office management, executive assistance, customer service, project coordination, or operations is a plus.
What Success Looks Like
At Stratus, we believe great operations should feel seamless.
Our customers know what's happening. Our technicians are prepared. Our schedules are organized. Open issues are followed through to completion. And our team communicates well with one another.
We're looking for someone who takes personal pride in helping make that happen every day.
Why Stratus?
We're building a company that believes growth and professionalism should go hand in hand. We care about taking great care of our customers, continually improving how we operate, and surrounding ourselves with people who take pride in doing things the right way.
This position also offers meaningful room for growth. As Stratus expands, we expect the responsibilities and opportunities within our operations team to grow as well.
Schedule: Full-time, Monday–Friday 9am-5pm
Location: Camarillo, CA — in-office position
If you're the kind of person who sees something that needs to be done and takes ownership of getting it handled, we'd like to hear from you.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Application Question(s):
- What makes you a great fit for this role?
Work Location: In person
