Service & Scheduling Coordinator
Join Our Team at Home Instead
Looking for a meaningful career where you can make a difference every day? Home Instead is seeking a Service & Scheduling Coordinator to help connect our clients with exceptional Care Professionals while supporting a fast-paced, fun, and purpose-driven office environment.
We are committed to honoring God in all we do, treating everyone with dignity and respect, and encouraging growth in ourselves and others. If you're organized, energetic, and love helping people, we'd love to meet you.
What We Offer
- $33,000–$36,000 annual salary
- Additional compensation for rotating on-call duties
- Growth and advancement opportunities
- 401(k) after one year
- Supportive team culture
- Meaningful work serving older adults and their families
Key Responsibilities
- Answer incoming calls and provide outstanding customer service
- Schedule and match clients with Care Professionals
- Maintain accurate schedules, records, and documentation
- Communicate with clients, families, Care Professionals, and team members
- Resolve scheduling challenges and service concerns
- Assist with on-call coverage as needed
Qualifications
- College degree preferred
- Strong customer service and communication skills
- Excellent organization and multitasking abilities
- Comfortable in a fast-paced environment
- Strong computer skills (Microsoft Office, Outlook; WellSky/ClearCare preferred)
- High integrity, positive attitude, and a sense of humor
- Passion for serving seniors
Schedule
Monday–Friday, 8:00 AM–5:00 PM, plus rotating on-call duties.
Join a team that works hard, laughs often, grows together, and makes a lasting impact in our community.
