Glenwild is a private members club located at Kimball Junction, Park City, just 25 minutes from Salt Lake City.
We are looking for professional, energetic Host-Hostess to join our experienced F&B staff.
As a Host-Hostess, you must be friendly, outgoing and possess good communication skills. The member's experience should be enjoyable and you play a major role in the overall picture.
The Host-Hostess should be organized, able to think and act quickly and effectively while retaining self-composure; be member sensitive and possess a sense of timing required to handle the restaurant needs; and take pride in personal appearance while showing dedication to your job.
Education and Experience:
-
At least 1 year previous experience in a customer service role, preferably in a luxury private club, resort or high-end restaurant preferred but not required.
-
Knowledge of the following: five star customer service; casual, fine dining and banquet food and beverage service; and computers (Microsoft Word and Outlook) – point of sale system experience a plus
Requirements:
-
Able to work weekdays and weekend evenings. Ability to work any day of the week, including Saturdays, Sundays, and holidays. Extra consideration will be given to candidates with flexible availability.
-
Flexible and long hours sometimes required; long hours standing and/or walking
-
Must have professional appearance and follow our dress code.
Be dependable, on-time and a hard worker. -
Must be able to convey information and ideas clearly
-
Must work well in stressful, high pressure situations
-
Must maintain composure and objectivity under pressure
-
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
-
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by guests
-
Must be able to read, speak and write in English
-
Have dependable transportation or a reliable way to get to Kimbal Junction (about 25 minutes from Salt Lake City).
Essential:
-
Employee leads by example, consistently conveying a positive attitude, passion and pride in your work
-
Approach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented manner
-
Conduct
-
Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working
-
Comply at all times with Glenwild standards and regulations to encourage safe and efficient Club operations
-
Maintain a warm and friendly demeanor at all times
-
Greet all members and guests warmly – locate their reservation if applicable – make note of special preferences – seat accordingly
-
Ensure that all members and guests are wished a fond farewell upon their departure – no one should leave the dining areas without being offered a sincere 'thank you' and wishing them a good day (morning, afternoon or evening)
-
Ensure menus are immaculate, accurate and kept orderly – be proactive in coordinating printing with concierge as needed
-
Performs other duties as required by your manager
Glenwild is an EEO employer. All offers of employment with Glenwild are contingent on successful completion of a background check and E-Verification.
