Part-time Chiropractic Office Assistant Job Offering at THE HEALTH CLINIC, P.C.
The Health Clinic EXPERIENCE:
Our mission at The Health Clinic is to provide top tier Chiropractic Health Care to members of the Ankeny and surrounding communities. We are committed to welcoming each patient with a positive, warm, and informed manner. In addition, it is our responsibility to educate patients on the benefits of Chiropractic and how it can greatly improve not only their health, but also their lives. All employees and all of our actions will directly display compassion, genuine care for our patients and the hope of a better quality of life through our health care. All employees will be an integral contributing part to our goal of providing honest, superior Chiropractic care to the community.
Chiropractic Assistant Job Description:
- Have the opportunity to learn and help operate a health care practice
- Greet and interact kindly with patients and their families/guests
- Learn and efficiently operate an all-in-one business software program which includes scheduling, billing, records, accounting and more
- Firsthand experience with health insurance carriers – benefit search, claims experience, remittance understanding, etc
- Innovation! Have input to help enhance patient experience by providing constructive ground-up ideas and independence implementing them!
- Have an in-depth knowledge of Chiropractic care and The Gonstead System
- Maintain accurate patient records and documentation in compliance with medical standards
- Manage scheduling and appointment confirmations to ensure efficient clinic operations
- Provide exceptional customer service to patients, addressing any questions or concerns they may have
- Collaborate with the chiropractic team to improve patient care processes
- Check in and direct patient flow to and from the doctor
- Check out and collect patient payments, schedule patient appointments
- Handle a multi-line phone system, fax, and credit card machine
- Advocate and generate new patient referrals-Opportunity for bonus $
- Assist Doctor of Chiropractic as needed
- Maintain positive, uplifting office environment
- Maintain organization in office forms, supplies, and inventory
- Wash, fold, and maintain patient gowns
- Keep office clean and tidy
- Assist the doctor with any duties to make the office/clinic more efficient that may be needed
- Part-time hours: Opportunities for increased hours, compensation, responsibilities, personal/professional growth
- Smile! Smile at patients and co-workers & enjoy the important role of being a CA!
Requirements:
- An always pleasant and uplifting attitude; proactive towards learning new information
- Proficient with computer systems, Google Docs/Sheets, and Microsoft Office
- Strong patient service skills, demonstrating empathy and professionalism in all interactions.
- Ability to perform administrative tasks, including scheduling appointments and maintaining records
- Strong sales and customer service experience
- Excellent communication skills
- Detail and goal oriented; punctual
- Self-motivated and Attention to Detail a MUST
- Proficient basic math skills/accounting experience preferred
- Committed to a healthy lifestyle
- Be able to bend, stand, stoop, and lift up to 30-40 pounds
- Thrive in a busy environment independently as well as in a team
- Optimist, who creates an uplifting environment for themselves and others
- Must pass background check and drug test
- Professional attire required and well-groomed presenting a positive image of The Health Clinic
- High school diploma, college preferred
- Desire to LEARN! Insurance and Admin Assistant experience preferred but a positive attitude and DESIRE to LEARN will trump all else with growth and knowledge able to be taught to a quick learner!
Benefits:
- FREE Chiropractic care while employed
- Semi-Flexible 4 day work week schedule
- Opportunity for increased responsibilities/wages
- An innovative person may grow into an Office Manager role and/or Outside Sales/Marketing/Community Engagement
“A patient nervously dials the telephone to your office. You answer. And from that moment on you forever change that person’s life. You’re responsible for the patient’s first impression of the office, and the last. You probably spend more time with the patient than your doctor, and eventually field as many or more questions from the patient than the doctor… Your understanding of chiropractic must be impeccable. Your communication skills must be superb. Your organizational skills have to be outstanding. And your sensitivity to patients and your environment must be well developed. Through your job, your knowledge, your attitude, your compassion, your health, and your life, you show patients the real benefits of chiropractic care.” - William Esteb
Job Type: Part-time
Pay: $16.00 - $22.00 per hour
Benefits:
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Paid training
Shift availability:
Ability to Commute:
- Ankeny, IA 50021 (Required)
Work Location: In person
