Since 2012, Imagine has been a trusted outsourcing partner for dental laboratories. We provide digital dental design services and custom implant parts that help thousands of patients smile again.
At Imagine, our mission is to support clients through dentistry’s digital evolution by delivering high quality, precise, consistent, and cost-effective implant prosthetics. We're looking for someone who wants to be part of that mission and make a meaningful difference in the lives of our customers and their patients.
We’re currently seeking a Production Administrator for our milling center in Fullerton, CA.
The ideal candidate is organized, resourceful, and takes pride in owning their work. They can assess issues with incoming cases, use sound judgment to determine the best course of action, and know when to escalate concerns. They communicate clearly, stay organized under pressure, and maintain a high level of accuracy. They take initiative to resolve issues and follow tasks through to completion. This role is a great fit for someone who enjoys taking ownership, working collaboratively, and keeping things moving in a fast-paced environment.
Responsibilities include but are not limited to:
- Provide administrative support, including answering phones, managing emails, processing invoices, and handling data entry
- Serve as a primary point of contact for production-related customer questions and issues
- Prepare and print work tickets and organize cases for production
- Review incoming cases for completeness and resolve or escalate issues before they enter production
- Coordinate internal communications between the Production team and the Production Sales Manager to ensure smooth operations
- Assist with outsourced cases, including case packaging, shipping, and tracking
Qualifications:
- Minimum 2 years of administrative experience in a dental office, dental lab, or clinic (required)
- Proficiency with Microsoft Office Suite (required); familiarity with Salesforce (preferred)
- Strong attention to detail, organizational skills, and follow-through
- Excellent verbal and written communication skills
Find us online:
- Website: https://imagineusa.com/s/
- LinkedIn: https://www.linkedin.com/imaginemilling/
- Facebook: https://www.facebook.com/imagineusatech/
- Instagram: https://www.instagram.com/imagine.usa/
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
