The Shop Assistant plays a key role in the day-to-day success of our small home decor business, working directly under the guidance of our Operations Manager to ensure both the front and back of the shop run seamlessly. This dynamic position is a blend of retail sales (approximately 20% of the role) and supporting back-of-house operations and store organization (approximately 80% of the role).
Each shift offers a variety of responsibilities, providing opportunities to learn every aspect of our business while helping create an exceptional experience for both our customers and our team. Responsibilities Include:
Retail Sales:
- Greet & assist customers in a friendly & approachable manner during business hours
- Provide product knowledge & recommendations to meet customer needs
- Handle transactions & petty cash accurately & efficiently using our point-of-sale system
- Build strong customer relationships & foster a positive shopping experience.
- Maintain product knowledge & staying up-to-date on new items
- Assist in keeping the store clean and organized by sweeping, mopping, dusting, and other tasks as needed
- Maintain a clean & organized store environment.
- Interact with customers in-store & via email/phone regarding orders, items, inquiries etc, as needed
- Opening/Closing Shop duties as a keyholder
Back Of House:
- Manage all aspects of online orders: picking, packing & shipping orders to company standards
- Manage pickup orders: picking & making sure they're ready for pickup following company standards
- Manage inventory: doing frequent stock counts with accuracy following our processes, correcting errors as needed, making sure inventory in the back of house stays organized on shelves, moving totes/inventory regularly, keeping back of house tidy
- Ability to use Shopify to input, update, track inventory, generate barcodes & print price tags
- Unload/unbox inventory deliveries
- Organize, price & back-stock all new items to company standards
- Maintain a clean shipping area: organize boxes & shipping supplies & clean shipping table on an ongoing basis
- Manage/Maintain shipping supplies with monthly supply checks
- Break down boxes, dispose of trash & taking frequent trips to the dumpster
- Restock items on the floor, as needed
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Qualifications:
- Strong interpersonal & communication with the ability to solve problems independently
- Excellent organizational skills, ability to multitask & handle multiple priorities at once
- Excellent attention to detail & accuracy is CRUCIAL
- Ability to be proactive, take initiative & use time efficiently to get tasks completed
- Team player with a "work with" attitude as there are frequent interactions with store owner, operations manager, photographer etc.
- Sound judgment & ability to engage with others both customers & colleagues
- Ability to accept criticism & use it to grow & improve
- Ability to take ownership of tasks & hold oneself accountable to get tasks completed
- Bonus: Social Media content creation and/or graphic design skills
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Hours & Availability
This part-time role requires a commitment of three days per week: Availability on Tuesdays, Thursdays and Fridays 9am-4pm is required, with occasional additional shifts as needed to support the needs of the business during busy seasons and special events throughout the year.
Small Business Charm!
We are your quintessential small family business and looking for someone not only with a positive, professional attitude but also a quick learner, ability to take pride in their work and ultimately treat the shop/business as their own. Unlike the big guys, we care about our team and have created a fun, fast paced and ever growing environment that values fun, family, hard work and mutual respect.
If this sounds good to you, we’d love for you apply!
View more info or learn more about us :
www.thelittleburlapbarn.com
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
Application Question(s):
- What motivated you to apply for this position?
- On a scale of 1–5 (with 5 being excellent), how would you rate your comfort level and experience using Apple products (such as MacBooks, iPads, and other Apple devices)?
- This position requires reliability and consistency, especially during our upcoming Fall and Holiday seasons. Do you anticipate any commitments or challenges that could impact your ability to maintain the required schedule or commit to this role for a minimum of six months?
- Do you have any experience in customer service, retail, warehouse operations, or other relevant fields that would help you succeed in this role? If so, please describe your experience.
- We are hoping to fill this position immediately. If offered the role, when would you be available to begin? (Examples: immediately, two weeks' notice, one month, etc.)
- This position requires availability on Tuesdays,Thursdays and Fridays 9am-4pm at our shop in Murrieta, CA . Please confirm if you are available to work this schedule.
Work Location: In person
