About Kai Wagyu
Kai Wagyu is a premium butcher shop and nationwide eCommerce brand specializing in authentic Japanese Wagyu, premium seafood, and curated gourmet products under the Chubby Group umbrella.
We're a small but growing team focused on delivering an exceptional customer experience both in-store and online. We're looking for someone who enjoys taking ownership, staying organized, and helping a growing business operate smoothly every day.
If you're dependable, proactive, and enjoy being part of a team where your work truly matters, we'd love to meet you.
What You'll Do
- Welcome and assist customers with a friendly, professional attitude
- Educate customers on our Wagyu and seafood products (training provided)
- Recommend products, bundles, and seasonal promotions
- Build lasting relationships with repeat customers
Retail Operations
- Open and close the store
- Receive, organize, and restock inventory
- Maintain clean, organized, premium product displays
- Keep the store operating efficiently throughout the day
- Help identify operational improvements and solve problems proactively
Online & Administrative Support
- Pack and prepare online orders accurately when needed
- Assist with customer service emails and phone calls
- Help process online orders and administrative tasks
- Support inventory organization and product management
Team Support
- Communicate with team members to keep daily operations running smoothly
- Take initiative rather than waiting to be directed
- Help train and support new team members as the company grows
What We're Looking For
We're looking for someone who is dependable, organized, and enjoys taking ownership.
The ideal candidate is:
- Friendly and professional with excellent customer service skills
- Organized and detail-oriented
- Reliable with strong attendance and punctuality
- Comfortable working independently and making good decisions
- Proactive and willing to solve problems
- Able to prioritize tasks in a fast-paced environment
- Interested in growing with a small business
Retail, grocery, hospitality, restaurant, or customer service experience is a plus, but we are happy to train the right person.
Why Join Kai Wagyu?
- Join a fast-growing premium food brand
- Work closely with the founders and leadership team
- Gain experience in retail, operations, customer service, and eCommerce
- Opportunity to grow into larger responsibilities as the company grows
- Employee discount on premium products
- Flexible scheduling
- Positive, team-oriented work environment
We're looking for someone who wants to become an important part of our team not just fill shifts. If you enjoy taking ownership, learning new skills, and helping build something special, we'd love to hear from you.
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
