JOB This position is open until filled.
The Human Resources Office is unable to provide status updates by telephone.
The salary range is listed above. Starting salary will depend on qualifications and experience.
This is advanced, professional level casework providing protective, investigative, counseling and case management services for children who at risk for neglect and/or abuse. Employees are assigned to local departments of Social Services and provide social work services including treatment and immediate response to crisis situations for at-risk children in the most complex cases in the departments. Work involves investigation of alleged neglect and abuse, substantiation of the alleged neglect or abuse as prescribed by federal and state guidelines, providing expert testimony in court hearings, and following-up with case management and preventive services for clients. Employees analyze situations and determine appropriate courses of action immediately or in short time spans and often under very stressful conditions. Employees may provide group, family or individual treatment to clients of any age and any developmental, mental, medical, substance abuse, financial or family problem. Employees typically report to a Social Work Supervisor III under general supervision. Employees may have combined investigative and treatment roles or may have separate functions depending on the size and organizational structure of the departments of Social Services.
EXAMPLE OF DUTIES Nature of Instructions – Work is jointly planned with members of multidisciplinary teams or protective services committees and supervisors. Legal precedents are used in some settings.
Nature of Review – Work is reviewed by unit supervisors, program managers or higher-level administrators, usually on a routine basis.
Scope of Decisions – Decisions affect children and their families and are often made under stressful and sometimes dangerous situations. Many decisions must be made immediately or with little time for consultation.
Consequence of Decisions – Assessments, interviews and service treatment decisions affect the safety and well being of children in abuse and neglect situations. Failure to follow-through on case management visits, remove a child from parent or foster custody or monitor treatment outcomes can lead to severe injury, neglect or child fatality.
III. INTERPERSONAL COMMUNICATIONS:
Scope of Contacts – Contacts include clients and their families, foster families, a variety of medical and psychological professionals, law enforcement, legal services and social and community agencies.
Nature and Purpose – The purpose is to gather and share information, to determine the extent of abuse or neglect, to provide counseling, to arrange for services and to provide expert opinions to legal officials.
SUPPLEMENTAL INFORMATION Work Conditions – Employees work in offices, but work involves visiting homes, schools, health and mental health facilities, and other service agencies.
Hazards – Hazards may include contact with irate clients and/or family members who may be hostile, resistant or violent. Some homes may be poorly maintained and have unsafe living conditions. Some may be in unsafe areas where the threat of violence is real or in isolated areas where access to emergency services may be difficult.
Please Note:
If offered a position, official transcripts/verification of education must be submitted directly to the Human Resources Office from the educational institution(s) listed on application. Positions requiring a minimum education/certification must also have official documents submitted to the Human Resources Office. Unofficial transcripts may be submitted by the candidate with the application for consideration of meeting minimum job requirements.
