This position is responsible for performing professional nail, hand and foot treatments.
SPECIFIC DUTIES AND RESPONSIBILITIES:
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Discuss nail services and treatments with clients
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Remove and apply a neat nail polish
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Exfoliate and remove rough skin from hands and feet
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Clean and trim nails
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Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
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Adhere to Bella Santé spa standards by performing prep work and properly clean and restock the area as required and complete Star duty when assigned.
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Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
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Handle guests’ questions and concerns professionally and courteously.
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Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
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Properly care for equipment and use proper amounts of product to assist with cost controls.
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Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
GENERAL DUTIES AND RESPONSIBILITIES:
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Be on time for your shift.
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Possess ability to work without direct supervision and contribute to a culture of peer accountability.
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Maintain a positive attitude and uphold company core values and Bella Santé commitment.
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Attend, participate in and support training and staff meetings for the spa.
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Assist in all areas of spa operation as requested by management.
EDUCATION/LICENSES/CERTIFICATIONS:
This position must hold and maintain a current Massachusetts state license..
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
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If an offer is made, employment may be contingent upon the successful completion of a CORI check.
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Possess a thorough knowledge of nails, including a basic knowledge of hand and foot massage techniques.
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Must possess a neat application of polish.
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Capacity and commitment to learn the product and service knowledge necessary to effectively provide and to meet the needs of our guests.
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Possess ability to work without direct supervision and contribute to a culture of peer accountability.
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Ability to work well independently and as part of a team.
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Detail oriented and ability to multi-task.
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Enjoy working with people and possess a friendly and outgoing personality.
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Be flexible with your schedule, supporting the needs of the spa.
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Excellent communication and listening skills, as well as basic computer knowledge.
SUPERVISORY RESPONSIBILITY:
This position has no direct supervisory responsibilities.
PHYSICAL DEMANDS:
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Sit for long periods of time.
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Repeat same movements.
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Use their hands to handle, control or feel objects, tools or controls.
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Use fingers to grasp, move or assemble very small objects.
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Use one or two hands to grasp, move or assemble objects.
TRAVEL:
Local travel to meetings and training may be required.
PERFORMANCE STANDARDS:
Performance will be discussed with the Spa Director on a regular basis
