Job Overview
Join our vibrant team as a Fine Dining Host, where your warm personality and exceptional hospitality skills will set the tone for an unforgettable guest experience. As the welcoming face of our upscale restaurant, you will manage reservations, greet guests with enthusiasm, and ensure seamless seating arrangements. Your energetic approach and attention to detail will create a positive atmosphere that encourages guests to return time and time again. This role offers an exciting opportunity to showcase your customer service expertise in a lively, high-end dining environment.
Responsibilities
- Greet guests promptly with a friendly and professional demeanor, creating a welcoming atmosphere from the moment they arrive
- Manage reservation bookings and waitlists efficiently TOAST TABLES
- Escort guests to their tables, ensuring comfort and satisfaction throughout their dining experience
- Communicate effectively with servers, kitchen staff, and management to coordinate seating flow and special requests
- Maintain cleanliness and organization of the host stand and waiting areas to uphold the restaurant’s upscale standards
- Answer phone inquiries with excellent phone etiquette, providing accurate information about reservations and wait times
- Assist with guest relations by addressing questions or concerns promptly, ensuring every guest feels valued and appreciated
Requirements
- Prior experience as a host or hostess in a fine dining or upscale restaurant environment
- Strong food service background with knowledge of restaurant operations and guest services
- Excellent communication skills, both verbal and written, to interact confidently with guests and team members
- Familiarity with POS systems such as Aloha POS or Micros POS is preferred
- Experience in hotel or hospitality settings is a plus, demonstrating adaptability in guest relations
- Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure
- Professional appearance and polished phone etiquette to represent the restaurant’s high standards
Join us in delivering exceptional hospitality that delights every guest! We are committed to providing a paid opportunity where your enthusiasm for service can shine. If you thrive in energetic environments and enjoy creating memorable experiences, we want to hear from you!
Pay: $23.65 - $28.49 per hour
Work Location: In person