Description:
Solterra Senior Living at Chandler is currently seeking a Full-Time Concierge to enhances resident services and provides up to date information in a more efficient and timelier manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relay calls to the proper department and performs a variety of related clerical duties.
Essential Functions:
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Greets residents and provides general assistance to visitors, prospective residents, and families.
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Uses proper telephone etiquette
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Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
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Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders.
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Completes daily check-in procedure.
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Maintains emergency contact information.
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Receives packages, plants, prescription drugs, etc. and delivers/holds as requested.
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Maintains the sign in/out log for the issuance of community keys, and gate passes.
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Informs supervisor of any resident issues or concerns.
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Maintain coffee and cookie service in the lobby/making cookies daily.
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Makes sure the lobby has fresh flowers and is appropriately appointed.
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Assist other departments with administrative functions.
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Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
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Performs other duties as assigned.
Requirements:
1+ years of prior experience working in Assisted Living (AL), Memory Care (MC), Senior Living Community is highly preferred!-
Proficiency with maneuvering various computer systems, online platforms, and reporting functions. Working knowledge of Excel, Word, and MS Office is preferred.
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High level of ability in effective and succinct written and oral communication with residents, families, staff, vendors, and the general public.
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High School Diploma or general education degree (GED).
Benefits: Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.
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Competitive Pay
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Medical and Rx
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Paid Time Off
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Retirement and 401k
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Short-Term Disability
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Long-Term Disability
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Voluntary Life
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Vision
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Dental
