Front Desk Clerk – After School Program
Position Title: Front Desk Clerk
Reports To: Program Director
Employment Type: Part-Time
Position Summary
The Front Desk Clerk is the first point of contact for families, visitors, and staff. This position is responsible for creating a welcoming environment while ensuring the daily administrative operations of the after-school program run efficiently. The Front Desk Clerk provides excellent customer service, maintains accurate records, assists with enrollment, and supports the Director with day-to-day office responsibilities.
Responsibilities
- Greet parents, students, visitors, and staff in a friendly and professional manner.
- Monitor student sign-in and sign-out procedures to ensure safety and accuracy.
- Communicate important program information to families.
- Assist with attendance tracking and daily reports.
- Maintain organized filing systems, both electronic and paper.
- Support the Director with administrative tasks, scheduling, and special projects.
- Help coordinate parent communications, newsletters, and program announcements.
- Ensure the front office remains clean, organized, and welcoming.
- Maintain confidentiality of student, family, and employee information.
- Perform other duties as assigned by the Program Director.
