WHO WE ARE
At Lux Bond & Green, we celebrate life's most meaningful moments. For more than 125 years, our family has shared a deep passion for exceptional beauty, craftsmanship, value, and service. Our reputation has been built over generations on trust. We succeed together by supporting one another, listening, and sharing ideas.
JOB SUMMARY: The Retail Back Office Specialist is a full-time position responsible for a variety of functions in the Lux Bond & Green Business Office. The primary responsibility of the position is to ensure the timely and accurate handling of a variety of financial functions summarized below.
MAJOR RESPONSIBILITIES/ACTIVITIES:
- Deliver a great customer experience supporting how our stores handle point of sales functions, transactions questions, and cash handling
- Process retail statements and check deposits and make bank deposits.
- Reconciliation of special order, layaway and deposit accounts.
- Posting wholesale sales as needed.
- Intake for employee repairs in corporate.
- Accounts Receivable functions including printing and mailing monthly statements, end of month adjustments, daily processing of AR payments, researching and resolving customer inquiries.
- Involvement in physical inventory counts.
- Process unclaimed assets.
- Weekly issue of refund checks.
- Weekly check run for expenses.
- Positive pay reporting.
- Make collection calls as necessary.
- Meet with supervisor once per week with status report.
- American Express monthly report.
- Other projects as requested by supervisor.
MINIMUM REQUIREMENTS:
- High school diploma required.
- Experience with a retail cash office, closing and balancing processes, etc. is strongly preferred.
- Minimum 2+ years of experience working in an office environment working with receivables.
- Experience with office computer equipment required as well as proficiency with Excel and other Windows based programs.
- Demonstrated experience in functions requiring a strong attention to detail.
EQUIPMENT USED: Mainframe computer as well as PC including use of Excel, Telephone, Adding machine.
PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:
- Strong customer service orientation.
- Professional and courteous phone manner.
- Strong team player.
- Ability to multi-task and take initiative.
- Treats others with respect, integrity and courtesy.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
