EC Telecom Group is a sales and development firm in Fort Wayne, and we're seeking an Entry Level Assistant Manager to help us bring the best of both worlds to our customers: Verizon Wireless and Frontier Fiber. The Entry Level Assistant Manager also introduces them to our world-class service, the one-two punch of connectivity that covers them at home and on the go.
As an Entry Level Assistant Manager, your training will emphasize the importance of mentorship. You'll learn how to develop the people on your team, not just their sales skills, but their confidence, their communication, and their potential. The Entry Level Assistant Manager role is all about lifting others up, and the team they develop becomes leaders in their own right.
Responsibilities of the Entry Level Assistant Manager
- Support daily sales operations by helping customers discover Verizon Wireless devices and Verizon Fiber Internet services that fit their needs.
- Assist in coordinating team activities that strengthen customer engagement and improve overall sales performance.
- Verify customer eligibility, account details, and service selections before completing wireless enrollments and Fiber Internet orders.
- Expand sales opportunities by recommending bundled wireless and Fiber services that improve convenience, connectivity, and long-term customer value.
- Monitor enrollment accuracy, customer feedback, and sales activity to support continuous process improvement and service excellence.
- Contribute to operational success by combining sales, customer acquisition, and strong organizational skills.
Qualifications of the Entry Level Assistant Manager
- High school diploma or GED equivalent preferred.
- Interest in stepping into management or sales is a plus.
- Superior communication skills with an approachable, professional demeanor.
- Comfortable supporting team operations, customer interactions, and account activities.
- Positive attitude with the flexibility to thrive in a performance-driven sales environment.
Pay: $52,000.00 - $65,000.00 per year
Benefits:
Work Location: In person
