We are seeking a highly organized and bilingual medical case handler to join our team. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have a passion for providing exceptional customer service in a medical setting.
**Responsibilities:**
- Greet patients and visitors in a courteous and professional manner
- Schedule appointments, answer phone calls, and manager patient inquiries.
- Verify patient information, update records, and maintain confidentiality.
- Coordinate patient flow and ensure efficient clinic operations.
- Collaborate with healthcare professionals to provide excellent patient care.
- Provide language interpretation services as necessary
- Maintain a clean and organized reception area.
**Requirements:**
- Fluency in English and Spanish (written and verbal)
- Proven experience as a medical receptionist or in a similar role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Knowledge of medical terminology and office procedures is a plus
- Ability to maintain composure in a fast-paced environment
**Benefits:**
- Competitive salary
- Health insurance
- Retirement plan
- Paid time off
- Opportunities for professional development
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Language:
Work Location: In person
