Reports To: Director of Business Operations
Department: Business Operations
Position Summary
The Business Operations Coordinator provides operational, compliance, and administrative support to the Director of Business Operations. This position serves as a central coordinator for corporate licensing, permitting, insurance administration, surety bond management, contract tracking, lease administration, and regulatory compliance activities across multiple operating markets.
The successful candidate will partner with internal departments, field operations, accounting, human resources, legal counsel, municipalities, customers, insurance brokers, and external vendors to ensure compliance, maintain operational efficiency, and support business growth initiatives.
---
Key Responsibilities
Corporate Compliance & Business Licensing
· Coordinate business registrations and renewals across multiple states.
· Maintain licensing compliance calendars and renewal schedules.
· Track annual reporting requirements and regulatory deadlines.
· Assist with contractor licensing and qualification documentation.
· Ensure accurate maintenance of corporate compliance records. Permitting Administration
· Support permitting and municipal registration processes.
· Coordinate documentation requests with internal operations teams.
· Track permit-related deadlines and renewals.
· Assist with county and municipal compliance requirements.
· Maintain permitting databases and filing systems. Insurance & Risk Management
· Manage Certificate of Insurance (COI) requests.
· Maintain insurance policy records and renewal schedules.
· Support annual audits by gathering required documentation.
· Coordinate with insurance brokers and carriers regarding policy administration.
· Track insurance compliance requirements for customers, landlords, and municipalities.
Surety Bond Administration
· Coordinate bond requests, renewals, and tracking.
· Maintain bond documentation and reporting logs.
· Support permitting teams with bond requirements.
· Coordinate approvals and documentation between Operations and Accounting.
Contract & Lease Management
· Maintain customer contract and amendment logs.
· Track key contract dates, renewals, and expiration terms.
· Organize contract repositories and documentation.
· Maintain office and yard lease records.
· Assist with business tax receipt and lease compliance tracking.
Executive & Operational Support
· Prepare operational reports, presentations, and dashboards.
· Coordinate meetings and maintain action-item trackers.
· Assist with special projects and business improvement initiatives.
· Maintain shared administrative inboxes and workflow processes.
· Provide administrative support for strategic operational initiatives.
---
Required Qualifications
· Associate degree preferred; equivalent experience considered.
· 3–5 years of experience in business operations, project coordination, contract administration, compliance, telecommunications, utilities, or construction environments.
· Intermediate to advanced Microsoft Excel, Word, Outlook, and SharePoint skills.
· Strong organizational and project coordination abilities.
· Experience managing multiple competing priorities and deadlines.
· Excellent written and verbal communication skills.
· Ability to handle confidential business information.
---
Preferred Qualifications
· Telecommunications, utility construction, infrastructure, or engineering experience.
· Multi-state licensing and compliance experience.
· Insurance, bonding, permitting, or contract administration experience.
· Exposure to corporate risk management processes.
· Experience supporting executive or director-level leadership.
---
Job Types: Contract, Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
