Company Overview
The Moore Law Group is dedicated to Superior Compliance in Legal Collections, specializing in creditor's rights and debt collection law. We pride ourselves on treating all individuals with dignity and respect while maintaining the highest standards of professionalism in our practice.
POSITION SUMMARY
Performs advanced Legal Operations work and serves as a resource for complex workflows, escalations, quality review, deadlines, reporting, and process support. This role partners closely with Legal Operations leadership, attorneys, and cross-functional departments to help maintain accurate, timely, and consistent execution across assigned legal operations functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
· Prepare, review, edit, process, and route legal documents, correspondence, filings, and related case materials in accordance with firm and client requirements.
· Request, receive, review, and organize documentation from clients, courts, vendors, attorneys, and internal departments.
· Maintain accurate electronic files, case notes, account statuses, calendars, task queues, and internal system data.
· File, serve, monitor, and follow up on legal filings and court or vendor activity, escalating rejections, delays, or exceptions promptly.
· Communicate updates, requests, issues, and next steps clearly with attorneys, managers, collectors, clients, courts, vendors, and internal departments.
· Follow established workflows, client requirements, court rules, compliance standards, and firm policies and procedures.
· Prioritize assigned work to meet deadlines in a high-volume legal operations environment.
· Maintain regular time and attendance and perform other duties as requested.
· Handle complex or higher-risk assignments, deadline-sensitive items, escalations, rejected filings, exceptions, and issue resolution.
· Review work for accuracy, completeness, file hygiene, documentation, compliance, and adherence to court, client, and firm requirements.
· Prepare or support reporting related to queues, deadlines, backlogs, aging, exceptions, productivity, or other operational needs.
· Provide guidance, training support, and workflow support to Specialists I and II as directed.
· Identify process gaps, recurring issues, and improvement opportunities and communicate recommendations to leadership.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
· 3+ years of legal operations, litigation support, collections litigation, or related legal experience.
· Advanced understanding of legal operations workflows, legal documents, filings, calendaring, case documentation, and deadline management.
· Demonstrated ability to manage complex assignments, competing priorities, and time-sensitive work with minimal guidance.
· Strong proficiency with case management systems, Microsoft Office, Excel, e-filing platforms, and client/court/vendor portals.
· Ability to review work for accuracy, coach others informally, and communicate issues or risks clearly.
· Excellent written, verbal, organizational, problem-solving, and follow-up skills.
· Experience working in a high-volume legal environment required.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
