WHO WE ARE:
Our stylists are at the heart of our business—and the Product Procurement Specialist plays a critical role in supporting them to deliver exceptional client experiences. This highly collaborative role serves as support in a store to help our top sellers and personal stylists source merchandise for their top clients through all available channels – store to store, transfers, vendor direct, distribution centers, global fulfillment resources, and across banners (when applicable).
This position requires a service-minded, detail-oriented individual with strong cross-functional communication skills and a deep understanding of product flow, vendor collaboration, and store operations.
YOU WILL BE:
As a resourceful and relationship-driven Product Procurement Specialist, you will support our Personal Stylists in sourcing and securing merchandise from across our fleet of stores. Your role is critical to ensure that stylists have timely access to high-demand, high-value items for our clients. You are a self-starter with strong problem-solving skills, impeccable taste, and a collaborative mindset. This role reports to the Personal Stylist Program Manager and is a remote position.
WHAT YOU WILL DO:
Source merchandise in-store to meet stylist and client needs promptly, leveraging transfers, Options 7’s, and ringing/shipping
Build relationships with in-store concession teams to source priority products
Partner with in-store managers, operations, and loss prevention to ensure efficient transactions, memos, and merchandise transfers, delivering product to stylist’s clients in a timely manner
Navigate internal systems and maintain deep knowledge of in-store inventory and processes to ensure swift turnaround and real-time solutions
Own product requests from initiation to fulfillment, providing seller updates and ensuring timely resolution
Keep stylists informed of specialty capsules, exclusive trunk shows, and new product launches accompanied by guidelines and images within the store
WHAT YOU WILL BRING:
1-3 years of experience in a luxury retail environment, preferably in a merchandising, store operations, or client service support role
Knowledge of product flow, inventory, and vendor relations
Proven ability to support and collaborate with high-performing sellers
Exceptional organizational and communication skills with a strong attention to detail
Proven ability to manage multiple requests and priorities in a fast-paced environment
Service driven mindset with a passion for helping sellers and clients
Understanding of high-touch client experiences and luxury service standards
Comfortable working in a remote environment
YOUR LIFE AND CAREER AT NEIMAN MARCUS:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
