Annapolis Plastic Surgery, a division of Chesapeake Specialty Care, is looking for a friendly, caring, and highly organized Surgical Coordinator to join our busy Plastic Surgery Office.
Responsibilities:
- Meet with patients in office as well as speak with over the phone to schedule cosmetic and reconstructive surgical procedures
in coordination with surgeons, surgery center and hospital -
Communicate surgery dates, times, locations, and pre-operative instructions to patients clearly and professionally
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Coordinate pre-operative and post-operative appointments, including medical clearance visits and follow-up care
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Discuss with patient payment of surgery costs for cosmetic procedures, or procedures not covered by insurance
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Facilitate patient questions or concerns regarding scheduling, preparation and required pre-operative testing
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Collaborate with clinical staff, providers and external facilities
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Manage surgery cancellations, reschedules, and last-minute schedule changes
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Ensure compliance with HIPPA and all applicable office regulations
Requirements:
- Education: High School diploma or equivalent
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Excellent interpersonal skills that allow effective working relationships with patients, staff and providers
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1 year of medical or plastic surgery office experience preferred
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Knowledge of basic office equipment and computer application
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Exceptional organizational and multi-tasking skills
Schedule:
- Full-time
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Monday - Friday (8:00 am - 4:30 pm)
