Internet Sales Manager – High-Volume New & Used Car Dealership
We are looking for an experienced and driven Internet Sales Manager to take ownership of our internet sales operation at a high-volume new and pre-owned dealership.
This is a hands-on management position for someone who knows how to lead a team, work deals, communicate with online prospects, and turn internet opportunities into sold vehicles. We are looking for someone who wants to build a department, develop their people, and grow long-term with a growing automotive group.
Key Responsibilities
- Lead, motivate, and develop our Internet Sales / BDC team
- Manage daily internet lead activity and ensure consistent, timely follow-up
- Work directly with online prospects to structure and close deals remotely
- Help customers through pricing, trade values, payments, financing questions, and vehicle selection
- Work closely with the sales desk and management team to maximize closing opportunities
- Track appointments, shows, sold units, closing percentages, response times, and overall department performance
- Train the team on phone calls, text communication, email follow-up, and lead management
- Hold the team accountable to individual and department volume objectives
- Identify challenges within the department and provide the leadership needed to work through them
- Become actively involved in our service-drive trade-in and vehicle acquisition process
- Work with service customers to identify trade opportunities and help convert service traffic into new and used vehicle sales
- Maintain strong processes and accurate customer information within Eleads CRM
- Work effectively within CDK DMS
What We’re Looking For
We want someone who understands that great leadership is more than watching reports. You need to be willing to get involved with your team, work deals alongside them, coach when there are challenges, and lead from the front.
The ideal candidate will have:
- Automotive Internet Sales, BDC, or Sales Management experience
- Strong understanding of the new and used vehicle sales process
- Experience working and closing online automotive prospects
- Strong leadership and team-building skills
- Ability to coach, motivate, and hold a team accountable
- Excellent communication and follow-up skills
- Ability to navigate challenges while keeping the team focused and productive
- Strong understanding of dealership KPIs and internet lead performance
- Eleads CRM experience preferred
- CDK DMS experience preferred
- A team-first mentality and desire to grow with the organization
Opportunity for Growth
We are a growing automotive company looking for people who want to build a career with us. This position has the opportunity to make a major impact on both our internet sales department and overall dealership performance.
For the right person, there is a clear path for future advancement into larger sales and dealership management roles.
If you are a strong leader who knows how to develop a team, work internet deals, create additional opportunities from the service drive, and wants to build a long-term career with a growing organization, we want to meet you.
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
