Overview
Join our dynamic team as a Senior HVAC Service Technician and become a vital part of delivering top-tier heating, ventilation, and air conditioning solutions. The HVAC Service Technician 2 at High Desert Heating and Cooling is responsible for independently diagnosing, maintaining, and repairing a wide range of HVAC systems, including advanced equipment and system components. This technician plays a lead role in ensuring energy efficiency, reliability, and customer satisfaction while supporting high-quality field service operations. Reporting to the General Manager, the Service Technician 2 is expected to work with minimal supervision, resolve complex issues, and provide mentorship to Level 1 technicians.
Responsibilities
1. Diagnostics & Inspection. Perform in-depth diagnostic assessments on HVAC systems using appropriate tools. Identify malfunctioning components or inefficiencies within systems.
2. Maintenance, Repair & Installation. Execute advanced maintenance procedures and repairs with minimal oversight. Replace compressors, coils, TXVs, reversing valves, and other HVAC components. Assist with installation and upgrades of HVAC systems, collaborating with install teams as needed.
3. Customer Communication & Documentation. Communicate complex issues and solutions clearly to customers. Document inspection results, repairs, and service notes in software tools. Coordinate with dispatch and administrative staff to provide accurate updates and maintain service schedules. Resolve customer concerns and deliver recommendations to prevent future issues.
4. Compliance & Safety. Adhere to all safety protocols and personal protective equipment standards. Maintain compliance with local, state, and national HVAC regulations and codes. Participate in continued learning related to new safety and HVAC industry updates.
5. Continuous Improvement & Commitment to Core Values. Demonstrate a personal and professional commitment to continual growth by actively seeking feedback, pursuing learning opportunities, and modeling self-improvement for the team. Champion systems and process improvements by identifying inefficiencies, proposing practical solutions, and collaborating across departments to implement sustainable operational enhancements. Uphold and model the company’s core values in all interactions, decisionmaking, and leadership practices to foster a culture of integrity, service, and accountability. Promote a culture of continuous improvement by encouraging innovation, recognizing team contributions, and reinforcing a mindset of progress over perfection. Ensure team alignment with core values and operational standards through consistent communication, coaching, and accountability systems that support both excellence and a healthy work environment.
Skills
- Proven experience in construction projects involving HVAC system installation.
- Strong background as a service technician with expertise in HVAC system repair, troubleshooting equipment issues, and performing mechanical systems repair.
- Knowledge of refrigeration systems including ammonia refrigeration applications.
- Skilled in electrical diagnostics, building automation systems (BAS), electrical systems, and plumbing related to HVAC setups.
- Ability to read schematics accurately and apply HVAC design principles effectively in the field.
- Proficiency with hand tools, ohmmeters, multimeters, refrigerant gauges, and other diagnostic equipment.
- Mechanical knowledge encompassing boilers, appliances repair, air conditioning units, and mechanical systems maintenance.
- Valid driver’s license with a clean driving record; experience operating company vehicles safely is essential.
- EPA certification required for handling refrigerants; additional certifications in HVAC/R or ammonia refrigeration are highly desirable.
- Excellent customer service skills with the ability to communicate technical information clearly to clients.
Join us if you're passionate about advancing your career in a fast-paced environment where your skills make a real difference! We’re committed to fostering growth through ongoing training opportunities while supporting your professional development every step of the way.
Pay: $35.00 - $40.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
