Job Summary
We are seeking a dedicated and enthusiastic person to join our elegant Day Spa. The ideal candidate will play a crucial role in ensuring a seamless and enjoyable experience for our clients. This position requires excellent customer service skills, strong sales abilities, and a passion for the wellness industry. The Spa Coordinator will manage appointments, assist with product demonstrations, and contribute to the overall success of our spa services.
Hours
Tuesday and Thursday 9:00pm - 5:00pm
Wednesday, Friday and every Saturday 9:00am - 5pm
Responsibilities
- Greet clients warmly and provide exceptional customer service throughout their visit.
- Manage scheduling and appointment bookings efficiently using our POS system.
- Conduct product demonstrations to educate clients about spa offerings and promote sales.
- Assist in maintaining stock levels of products and supplies, ensuring the spa is well-equipped at all times.
- Handle cash transactions accurately and responsibly, ensuring all payments are processed correctly.
- Maintain cleanliness and organization of the reception area and treatment rooms.
- Address client inquiries or concerns promptly and professionally over the phone or in person.
Requirements
- Must look and present themselves in the professional matter.
- Previous experience in a customer service or sales role is required.
- Strong phone etiquette with excellent communication skills.
- Ability to handle cash transactions and maintain accurate records.
- Familiarity with POS systems is a plus, along with basic computer skills.
- A passion for wellness, beauty, or spa services is essential.
- Ensure that guest information is accurately entered into the computer system.
- Maintain cleanliness and organization of reception area and retail displays.
- Assist in managing inventory and ordering supplies as needed.
- Coordinate with other spa staff to ensure a smooth operation.
- Strong organizational skills with attention to detail to manage multiple tasks effectively.
Join us as a Spa Coordinator where your skills will contribute significantly to creating memorable experiences for our clients!
Pay: $16.00 - $18.00 per hour
Benefits:
Experience:
- Front desk: 2 years (Required)
- Computer use: 2 years (Required)
Work Location: In person
