Dynamic Dies – Holland, OH (Full-Time)
Dynamic Dies is growing, and we're adding a Customer Experience Rep to support manufacturing accounts. If you enjoy working directly with customers, managing details, and seeing projects come to life from order to finished product-this could be a great fit.
This is a full-time, on-site role offering competitive pay based on experience, along with a strong benefits package and a team-focused environment.
Dynamic Dies has been a trusted name in the corrugated packaging industry since 1971. What started as a small operation has grown into a multi-location manufacturing company with facilities in Ohio, Pennsylvania, and Indiana.
Our Toledo-area location serves as both a production hub and corporate office, supporting customers across the region. We're proud of our long-tenured team, strong workplace culture, and recognition as a Top Workplace.
We believe in doing things the right way-supporting our employees, delivering quality to our customers, and building long-term relationships on both sides.
In this role, you'll serve as a key point of contact for a designated group of customers, helping manage their orders from initial request through production.
Your day-to-day will include:
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Entering and managing customer orders with accuracy and attention to detail
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Preparing quotes and following up on customer requests
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Communicating with customers via email and phone to provide updates and support
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Coordinating with internal teams to ensure orders move smoothly through production
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Troubleshooting issues and helping resolve questions related to orders or timelines
Every project is custom, so you'll be balancing multiple priorities while learning something new along the way.
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3+ years of experience in customer service, account coordination, or a similar role
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Experience in a manufacturing or fast-paced environment preferred
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Strong written and verbal communication skills
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Proficiency in Microsoft Office (Excel, Outlook, and similar tools)
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High attention to detail and organizational skills
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Ability to manage multiple priorities and deadlines
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Monday – Friday
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8:00 AM – 4:30 PM
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Occasional overtime based on customer needs
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Competitive pay based on experience
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Medical and dental benefits
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Employee events, team activities, and company perks
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A supportive, team-oriented environment with long-term career potential
If you're looking for a role where you can make an impact, work with a great team, and grow your career in a manufacturing environment-we'd love to connect.
Apply today to join Dynamic Dies in Holland, Ohio.
