Help patients feel confident about their care.
At Laurel Dental, we believe exceptional dental care begins with exceptional relationships.
We're looking for a Patient Care Coordinator who enjoys building trust, creating meaningful connections, and helping patients navigate their dental journey with clarity and confidence.
This is more than a scheduling or treatment coordinator position.
Our Patient Care Coordinator serves as a guide, advocate, and connector—helping patients move from their first conversation with our practice through completed treatment while ensuring they feel informed, supported, and cared for every step of the way.
If you love helping people, enjoy bringing order to complex situations, and believe outstanding communication changes lives, we'd love to meet you.
What You'll Do
As our Patient Care Coordinator, you will:
- Welcome and guide new patients through their first experience with Laurel Dental.
- Build trusting relationships that help patients feel comfortable asking questions.
- Help patients understand treatment recommendations and next steps.
- Coordinate communication between patients, doctors, hygienists, scheduling, and financial teams.
- Support proactive scheduling and follow-up to help patients complete recommended care.
- Prepare insurance and patient information to support accurate estimates.
- Review schedules to improve readiness and reduce disruptions.
- Help identify opportunities to improve patient experience and office systems.
Your role is to help patients gain the clarity and confidence they need to make informed decisions about their oral health.
We'd Love to Meet Someone Who Is...
- Warm and welcoming
- Organized and detail-oriented
- An excellent communicator
- A calm problem solver
- Compassionate and patient-centered
- Comfortable coordinating multiple priorities
- Curious and eager to learn
- A collaborative teammate who enjoys helping others succeed
Preferred Qualifications
- Dental front office or treatment coordination experience preferred
- Dentrix experience preferred
- Familiarity with dental insurance and treatment planning
- Strong computer and communication skills
- Ability to prioritize and stay organized in a fast-paced environment
Why Laurel Dental Clinic?
We believe healthy teams create healthy patient experiences.
At Laurel Dental, you'll join a collaborative team that values:
- Respectful communication
- Continuous learning
- Shared leadership
- Trust and accountability
- Growth for both patients and team members
We're committed to creating a workplace where people are supported, encouraged, and able to do their best work—because when our team thrives, our patients do too.
If helping people feel understood, informed, and cared for sounds like meaningful work to you, we'd love to hear from you.
Apply today and help us create exceptional patient experiences—one relationship at a time.
Pay: $23.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
Work Location: In person
