Job Description
About Us
Best Brains Learning Centers provides high-quality after-school enrichment programs for students ages 3–14. Our unique program combines a proprietary, non-repetitive curriculum with instruction from certified educators to strengthen core academic skills and support students' success in school.
Position Overview
We are seeking an experienced and highly organized Administrator to join our team. The ideal candidate will play a key role in supporting corporate operations and learning centers by ensuring the smooth execution of daily administrative and operational processes. This position is responsible for overseeing day-to-day operations during class hours, coordinating teacher schedules, providing exceptional customer service, and maintaining accurate administrative records.
Key Responsibilities
- Handle general office duties, including answering phones, responding to emails, and managing correspondence in a professional and timely manner.
- Provide prompt and courteous communication while addressing internal and external inquiries.
- Welcome and assist parents, students, and teachers, ensuring an excellent customer service experience.
- Manage customer intake and maintain accurate student and administrative records.
- Provide administrative support to the corporate office and learning centers.
- Manage emails, support tickets, and general communications efficiently.
- Assist with data entry, reporting, scheduling, filing, and document management.
- Coordinate with internal departments to support daily operations and improve workflow efficiency.
- Maintain accurate records and ensure assigned tasks are completed in a timely manner.
- Coordinate teacher schedules and support academic scheduling needs.
- Organize and maintain educational materials, office documents, and internal resources.
- Utilize Microsoft Office and other software platforms to support daily operations.
- Assist with special projects and other administrative initiatives as assigned.
Qualifications
- Previous administrative or office experience preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
- Excellent written and verbal communication skills.
- Strong organizational, multitasking, and time management skills.
- High attention to detail and accuracy.
- Ability to work independently and collaboratively in a fast-paced environment.
- Professional, customer-focused attitude with strong problem-solving skills.
Pay: $45,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
