Overview:
Patient Service Coordinator
Location: Daphne, AL
Department: Patient Services
Employment Type: Full-Time
About the Role
Southern Cancer Center is seeking a compassionate and organized Patient Service Coordinator to join our team at the Springhill Hospital office. This front-line role is essential to ensuring a welcoming and efficient experience for our patients and their families. You’ll be the first point of contact, responsible for registration, scheduling, and communication between patients and clinical staff.
Responsibilities:
Key Responsibilities
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Greet patients and visitors professionally and promptly
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Register patients, verify insurance, and collect co-pays
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Schedule appointments and provide clear instructions and details
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Answer and direct incoming calls; relay messages accurately
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Maintain patient records and update demographic information
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Support administrative tasks including filing and supply management
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Ensure HIPAA compliance and uphold confidentiality standards
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Maintain a clean and organized lobby area
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Assist with other duties as assigned
Qualifications:
Qualifications
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High school diploma or equivalent required
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Prior receptionist or office experience preferred
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Proficiency in Microsoft Outlook, Word, and Excel
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Must complete required e-learning courses within 90 days of hire
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Strong adaptability, commitment to quality, and customer service focus
Physical Requirements
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Ability to sit, stand, walk, and communicate effectively
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Manual dexterity and ability to lift up to 40 lbs
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Requires corrected vision and hearing
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Must be present during regular business hours
Work Environment
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Exposure to medical environments including communicable diseases and radiation
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In-person interaction with patients, staff, and management
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Occasional travel to other office sites may be required
Why Join Us?
At Southern Cancer Center, you’ll be part of a dedicated team delivering compassionate care in a collaborative environment. If you’re passionate about helping others and thrive in a fast-paced clinical setting, we encourage you to apply.
