Implementation Specialist
Myriad Genetics discovers, develops, and commercializes molecular genetic tests that determine the risk of developing disease, assess disease progression, and guide treatment decisions in Oncology, Women’s Health, and Mental Health. We are a pioneer and leader in genomic research, and we are committed to advancing the science of personalized medicine as we refine and develop more products to address unmet medical needs.
We are seeking an Implementation Specialist to join our Clinical Interfaces & EMR Team. The Implementation Specialist role plays a crucial role in the success of Myriad’s integration implementations for our large health system/IDN accounts. The Implementation Specialist will be responsible for the customer relationship during implementation, coordinating internal stakeholders, and collaborating with the Myriad Technology, Product, Sales, and Sales Enablement teams.
Our ideal candidate brings passion for the pillars of our culture: collaborative, innovative, inclusive, caring, and committed. This Implementation Specialist will be curious, pro-active, able to work across organizations, and driven to help shape the future of this company. At Myriad Genetics, our future is yours to create.
Responsibilities
Enterprise Implementation Services (80%)
- Acts as point person for assigned Myriad implementations, working closely with account executives and EMR/interface project managers assigned to the account and aligning with other internal stakeholders as needed.
- Manages overall implementation project plan as well as regular status reports, keeping customer stakeholders aware of project progress and escalating issues as needed to ensure timely Go-Lives.
- Partners with customer for coordination and execution of end-user training to drive product adoption.
Integration Operations (20%)
- Documents lessons learned to improve future implementations and processes.
- Take customer feedback to help define needed features to feed the integration product roadmap.
Qualifications:
Required :
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
