New Home Advisor Expectations and Commitments: to consistently achieve individual monthly sales goals and Avid survey results, while delivering outstanding customer service throughout the entire customer journey. The NHA is responsible for ‘A+’ community and model presentation, prospect and backlog management, monthly CMAs, and daily use of HubSpot to ensure data integrity.
Hakes Brothers builds luxury homes with high-end finishes at competitive prices, which helps us stand out among our homebuilding peers. We are seeking a seasoned new home sales professional who understands how to sell high-end value versus selling discounts and incentives. The candidate must be skilled at selling “to-be-builts” and not just late-stage specs.
You must have an ownership mentality and be creative with sales solutions, while keeping up with the competition and their offerings.
Duties:
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Ensuring that every Hakes Brothers home buyer has an excellent experience purchasing a new home.
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Using honesty and integrity in all representations and negotiations, while abiding by the parameters approved by Hakes Brothers.
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Generating and fostering leads and prospects with realtors, customer referrals, and potential buyers.
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Proactively following up on leads.
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Representing Hakes Brothers at a model home and any sponsored or hosted events.
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Becoming proficient in sales strategies, including prospecting, product knowledge, competitor knowledge, and sales techniques.
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Maintaining promotional signage in and around your assigned community.
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Conducting presentations to model home visitors and demonstrating the amenities of the community.
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Promoting Hakes Brothers by listing inventory homes on the MLS, sending e-mail blasts, distributing flyers around your community, and hosting model home grand openings and community/sponsored events.
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Conducting monthly or quarterly competitor market analysis (as applicable).
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Utilizing the CRM to the fullest ability to prospect and manage buyer leads.
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Model home/spec maintenance.
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Attending sales meetings and quarterly luncheons.
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Building relationships with realtors daily to promote Hakes Brothers, and making weekly visits to realty offices for presentations.
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Preparing required paperwork for each home sale and for prospective purchasers.
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Communicating with the buyer regarding construction start and completion dates, and remaining actively involved in the sales process through closing.
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Contributing to a positive, cooperative, team-oriented sales environment.
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Always looking, dressing, and speaking professionally.
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Other duties as assigned.
Education
Required: High School diploma or GED
Experience / Qualifications
Required: At least two years' relevant experience in sales (preferably commission-based)
Preferred: At least two years' new home sales experience
Skills / Abilities
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Self-starter
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Has a demonstrated ability with various sales and closing techniques to advance a sale
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Enthusiastic and team-oriented attitude
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Thorough and technical understanding of products to be sold
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Excellent interpersonal and customer service skills
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Excellent sales and negotiation skills
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Excellent organizational skills and attention to detail (e.g., mistakes in contract writing are few and far between)
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Strong analytical and problem-solving skills
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Proven ability to build and maintain relationships with clients
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Ability to function well in a high-paced and, at times, stressful environment
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Has excellent proficiency with both the contract and the product
Physical Requirements
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Prolonged periods sitting at a desk and working on a computer
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Routine installation of community signage
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Must be able to lift up to 15 pounds, occasionally
