The Store Experience Merchandising Kit Planning Senior Specialist is responsible for the planning and execution of all merchandising kits, as applicable, within the store experience. The Senior Specialist leads cross functional project teams in support of creating and delivering category and department level merchandising kits. The cross-functional team is represented by all areas of the enterprise, and the Senior Specialist is responsible for integrating with internal and external vendor partners to ensure the complete delivery of an excellent customer experience across all channels. The Senior Specialist is accountable for on time, on budget, quality delivery of project that meets sponsor’s scope requirements. Must be able to create partnerships and lead without authority at all levels.
This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll do-
Lead end-to-end merchandising kit planning, coordination, and delivery, including project planning, key milestones, deliverables, sustainment plans, project evaluation, and closeout activities.
- Influence without authority by building strong relationships with cross-functional teams, external vendors, leadership, and retail partners while holding all stakeholders accountable for timelines, deliverables, and customer needs.
- Serve as the governance lead across teams, ensuring alignment, removing roadblocks, managing conflict, and driving successful outcomes for store employees and customers.
- Partner with retail teams to identify deployment, sustainment, and customer experience wins and opportunities, incorporating learnings into future initiatives.
- Challenge existing assumptions and sponsor paradigms when necessary while effectively managing expectations and balancing business, employee, and customer priorities.
- Continuously improve processes, tools, and delivery methods using project experience and organizational best practices.
- Own project communications by providing clear status reporting (red/yellow/green), escalating risks and issues appropriately, and maintaining ongoing communication with project teams, sponsors, and stakeholders.
- Develop recommendations and confidently present project updates, risks, opportunities, and outcomes to stakeholders and leadership.
- Act as the primary point of contact for external vendors, ensuring adherence to organizational guidelines and facilitating regular vendor-facing meetings.
- Lead and coordinate large cross-functional teams (10+ members), identify required stakeholders, facilitate kickoff and alignment meetings, and ensure accountability for functional roles and project commitments.
Basic qualifications-
2 or more years of program and project execution experience
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2 or more years of merchandising/retail/alliance/consumer electronics operational experience
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Fluency with Microsoft applications
Preferred qualificationsWhat’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
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Competitive pay
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Generous employee discount
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Physical and mental well-being support
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. ™
Best Buy is an equal opportunity employer
