We're looking for experienced Plumbing Service Technicians who take pride in their craftsmanship, enjoy helping homeowners, and want to grow with a company that invests heavily in training, technology, and career advancement.
If you're technically strong, customer-focused, and looking for a company that values your expertise, this is your opportunity to join a high-performing team.
What You'll GetCompensation & GrowthCompensation
- Competitive hourly training pay based on experience
- Performance-based pay after training
- Overtime opportunities during peak season
- Bonus and SPIFF programs
- Top performers earn well above industry averages
- Top Plumbing Service Technicians can earn $150,000–$250,000+ annually through performance-based pay, customer trust, and exceptional service
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
Tools & Support
- Company Vehicle & Gas Card
- Company Phone & iPad
- ServiceTitan Technology
- Fully Stocked Warehouse & Parts Support
- Uniform Program with Laundry Service
- Tool Purchase & Tool Borrow Programs
Growth & Development
- In-House Training Programs
- Ride-Alongs & Technical Coaching
- Leadership Development Opportunities
- Ongoing Plumbing Technical Training
Career Advancement Into:
- Senior Plumbing Technician
- Field Supervisor
- Plumbing Service Manager
- Technical Trainer
- Operations Leadership
Culture & Perks
One Team. One Standard. One Goal.
- Team Events & Company Gatherings
- Performance Contests & Incentives
- Year-Round Stability
- Strong Call Volume
- Leadership Focused on Coaching & Development
- Professional Work Environment
The Role (What You'll Own)
As a Plumbing Service Technician, you are responsible for diagnosing, repairing, and maintaining residential plumbing systems while delivering a world-class customer experience.
You will be the face of Sierra in the customer's home and play a critical role in building trust, solving problems, and ensuring long-term customer satisfaction.
Key ResponsibilitiesTechnical Execution
- Diagnose residential plumbing systems accurately and efficiently
- Perform repairs on plumbing fixtures, piping systems, water heaters, drains, and sewer systems
- Conduct preventative maintenance and plumbing inspections
- Troubleshoot leaks, water pressure issues, drainage concerns, and plumbing system failures
- Complete detailed plumbing evaluations and inspections
- Recommend repairs, upgrades, and system improvements when appropriate
- Maintain strong technical knowledge through ongoing training
Customer Experience
- Build strong rapport with homeowners
- Clearly explain findings, repairs, and recommendations
- Educate customers on plumbing system operation and maintenance
- Deliver a professional, 5-star customer experience
- Represent Sierra's values and reputation in every home
Performance & Accountability
- Meet productivity and quality standards
- Complete paperwork accurately and timely in ServiceTitan
- Maintain strong customer satisfaction scores
- Participate in ongoing coaching and technician development
- Take ownership of assigned calls and customer outcomes
Standards & Consistency
- Maintain a clean, organized, and professional service vehicle
- Follow company procedures and safety protocols
- Ensure all work meets Sierra quality standards
- Maintain professionalism during high-demand periods
Team Collaboration
- Communicate effectively with dispatch, managers, and support teams
- Assist fellow technicians when needed
- Support department goals and company initiatives
- Contribute to a positive, high-performance culture
What We're Looking ForRequirements
- 21+ years old
- Valid Driver's License with insurable driving record
- Ability to pass background check, drug screen, and MVR
- Minimum 2+ years of residential plumbing experience preferred
- Strong troubleshooting and diagnostic skills
- Excellent customer service and communication abilities
- Ability to work independently and manage time effectively
- Comfortable using tablets, mobile apps, and ServiceTitan
- Ability to work overtime and peak-season schedules when needed
Preferred Qualifications
- Residential Plumbing Service Experience
- Water Heater Repair & Replacement Experience
- Drain Cleaning Experience
- Sewer Camera Inspection Experience
- ServiceTitan Experience
- Sales and communication training experience
- Strong understanding of residential plumbing systems and diagnostics
Important
This is a customer-facing role—professionalism is non-negotiable.
At Sierra, we believe customer trust comes before everything else.
We are looking for technicians who:
- Take pride in their work
- Put customers first
- Communicate professionally
- Embrace training and coaching
- Want to continuously improve their skills
- Are committed to long-term career growth
If you're ready to join a company that invests in your future and rewards performance, we'd love to meet you.
Pay: $55,000.00 - $200,000.00 per year
Benefits:
- 401(k)
- 401(k) 5% Match
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tools provided
- Vision insurance
Work Location: In person
