We shape the connected world!
HMS Networks makes the World more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and air-conditioners to get connected to software and systems – A necessity to meet the future demands for energy efficiency and sustainability.
The Account Manager is responsible for developing and maintaining strong customer relationships while driving growth within an assigned territory. This role focuses on winning and expanding key accounts by identifying new business opportunities, supporting customer design‑in and specification efforts, and growing revenue through distributor partnerships.
Success in this role requires close collaboration with Territory Business Managers (TBMs) to execute account strategies, generate demand, qualify leads, and expand existing relationships. The Account Manager is also accountable for maintaining accurate CRM documentation and ensuring sustained account growth and retention.
Essential Job Functions
- Identify, target, and secure new end-user accounts within the assigned territory (Central US)
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Drive design and specification initiatives to ensure HMS Networks and Red Lion products are integrated into customer solutions.
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Develop and execute strategic plans to Win, Grow, and Keep accounts.
- Win: Prospect and convert new accounts.
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Grow: Expand business through cross-selling and up-selling.
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Keep: Maintain relationships and ensure ongoing customer satisfaction.
- Collaborate with distributor partners to develop pipeline opportunities and close sales.
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Engage in consultative, technical discussions to understand client challenges and propose tailored networking and communication solutions.
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Work closely with technical support and product teams to deliver end-to-end customer value.
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Collaborate with TBMs on account strategies.
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Work with Marketing teams to implement campaigns, attend trade shows and
- Maintain accurate records of activity, pipeline, and forecasts in CRM.
Key Performance Indicators (KPIs):
- Achieve assigned regional revenue growth targets
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Generate qualified leads supporting win‑and‑grow account strategy
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Drive 20%+ year‑over‑year expansion across key accounts
- Bachelor’s degree in Engineering, Business, or related field (or equivalent experience).
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2–5+ years of sales experience in Industrial Automation, Industrial Networking, or similar technical solution sales.
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Demonstrated ability to develop new business opportunities and successfully close sales.
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Experience working with and through distributors and channel partners.
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Strong technical aptitude and ability to discuss industrial networking, communication protocols, and automation systems with customers.
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Excellent communication, negotiation, and presentation skills.
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Self-motivated, goal-oriented, and comfortable managing a multi-state territory.
Travel
