Job Summary
PainStop Spine Clinic is a premier healthcare facility focused on comprehensive spine care and preventative pain management. We deliver patient-centered treatment using advanced diagnostics and innovative care solution in a professional and compassionate environment.
We are seeking a motivated and detail-oriented Medical/Admin Assistant to support our Medical Provider. This entry-level position is ideal for someone with an associate's degree, strong analytical thinking, and a humble, eager-to-learn attitude.
Responsibilities
- Assist the provider with scheduling, documentation, and patient coordination throughout the clinical day.
- Communicate with patients regarding appointments, follow-ups, and treatment instructions in a clear and respectful manner.
- Learn and accurately maintain electronic health records (EHR) and clinic documentation under guidance.
- Make phone calls and follow up tasks with staff and patients.
- Support efficient clinic flow by anticipating provider needs and ensuring timely follow-through on tasks.
- Handle sensitive patient information with professionalism and in accordance with HIPAA standards.
- Collaborate with medical team and clinical team members to solve problems and improve patient experience.
- Be open to training, coaching, and learning new tools and processes quickly.
- Able to use Artificial Intelligence software programs.
- Knowledgeable of Google software such as Google Docs, Sheets, Means, etc.).
- Quick learner with strong time management skills.
- Trustworthy, organized, self-motivated.
Required Qualifications
- Able to type at least 30 WPM (a typing test will be given).
- Associate's degree or higher preferred.
- Strong written and verbal communication skills.
- High attention to detail and an excellent ability to stay organized and stay on task.
- Analytical thinker who can follow processes and solve problems logically.
- Willingness to learn new systems (EHR, clinic procedures, medical terminology).
- Comfortable working both independently and as part of a team.
- Demonstrated professionalism, reliability, and a positive attitude.
- Have high problem solving skills.
Physical & Other Requirements
- Able to sit, stand, or walk for extended periods.
- Ability to lift and carry up to 30 pounds occasionally.
- Valid driver's license and reliable transportation for occasional clinic-related errands.
- Must pass a background check and drug screening.
- Willing to carry a business phone for some after-hours communication, if needed.
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
